based on 350 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love the food and the service
Mobile app is easy to use. Convenient to get fast service through the app.
I was given a $10 birthday rewards and when I tried to add it to my bill the owner wouldn’t take it bc she didn’t see it in the system. She never came over to the table to chat or discuss it with me even-though I’m a regular customer there. It was weird bc the email I received said it never expires but I guess I’ll take that into consideration before I think about going there again!
Good food, nice atmosphere, kind staff, and clean restaurant.
Great explanation of the menu items and ordering of the wings. At first it was a bit confusing. All staff was so helpful.
Great food. Great service and friendly staff
Good food. Friendly waitress. I do think they could use a little more help there with staff. Seemed short staffed.
The food is always good. Customer service needs work
More accurate orders being delivered to the table
Good customer service.
We love your lunch specials, plus we always get great service.
Fast online service. My food was ready when I got there.
The conversation with the host. She was very nice and helpful.
Hotest Wings n Coldest Beers!
Great tea
Customer service
we like specials and wings are very good
Hot wings with so many flavors. Service was great and Fast. Under New management i can see lot of improvement.
Great food! Great Atmosphere! Great Service!
My wife's hot chips were cold, about a third if them were undercooked and several of them were over cooked. Her Philly cheese wrap had lost a lot of weight ( undersized) from the last one we got at ECWG in Winston Salem ( it was like it went down a size in the tortilla wrap).
My salad was fine.
Food was cooked perfect. The waitress was nice and patient. Noise level wasn’t bad even though we were in the bar area.
I was not impressed with the texture or amount of sauce. I paid for saucy wings and it was still barely any sauce provided. The wings are too expensive for what you get.
The way seating is handled by the host(s) is very chaotic. There were 3 of them and the place was 50% seated. It took over 10 minutes for them to get a table ready and it was early in the evening.
On a previous visit something similar happened. The dining rooms were less than half seated. They told us there would be a 20-30 minute wait. The reason was because wait staff was short.
Look, I’ve been in the restaurant business for over 32 years as an owner, and as an employee manager. If you have open tables, you seat your patrons and tell them that you’re very busy plus short on staff, but please have a seat and we’ll get you something to drink(hosts could do this) until your server can attend. Don’t make them stand in the lobby waiting for a table, when it’s obvious there’s plenty of available seating, what a ridiculous policy to make people wait, and pile up in the lobby/outside area. It looks bad, people grumble at the obvious, and walk away disappointed, maybe even angry.
You lose business!
Give people the choice to be seated and know that they’re gonna have to wait to be served because you’re busy and shorthanded. That way it’s their choice and they feel like they had a say in the matter. Communication to your customers is so very important. The more they understand, the more willing they will be to accept the situation. Let it be their choice after being informed.
I’m happy to have this conversation with someone if this ever gets noticed.
Tabby is the best anywhere!!!! Love the food. Never had anything I wouldn't have again. My favorite place in Goldsboro.
Wings are always great!!
And Love it when I have rewards or wings specials.
Great waitress this last visit.
Love Harrisburg NC ECW
Received no ranch, ordered 25 wings, a burger and fries, a wrap and fries asked for ranch with all of it and received none. We did randomly get two containers of salsa though thanks....I guess?
For the wings we requested 5 hot, 10 garlic parm, and 10 cajun but we received 5 hot, 10 garlic parm, and 10 plain.
pretty disappointing
East Coast is the ONLY place I’ll get my wings!! I feel like home when I’m there!! The service and food are fantastic!!
Everything was good
Whether it is dine-in or delivery the quality of the food is excellent. The staff is always friendly fly and helpful and service is fast.
My food was DELICOUS! Hats off to the cook on Monday April 7th I thoroughly enjoyed my dinner and lunch the next day.