based on 1560 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great customer service,
The food is good and well packaged for takeout. When we have sat at the bar to eat service has been great. Overall the staff is very efficient and friendly. We are always greeted and seated promptly. We have only had one instance out of multiple times when we visited where we chose to leave. That was because the place was empty and the hostess only offered us a choice of two wall tables which were side by side. We go as a couple and neither of us want to stare at the wall unless it can’t be avoided.
Great service bone in wings were overcooked and bit rubbery but still great placenta eat
Good service and good food. Always very consistent.
Everything was great!
Food and service
Great food and great service!!!!!!!!!!!!!!!
Thanks
Food was on point. Service and management were great during our visit.
Food was very good. Everything met or exceeded our prior expectations. Creative wing flavors, delicious beer cheese dip, great sandos and fries!
Excellent table service. Beverages cold. Waitress recommended special and reminded me for my rewards number. Food always wonderful
Getting food order was slow and we could not get our hamburger cooked the way we liked it. Waitress was very good.
Great food
The food
We were fortunate to have eaten there when it was not busy and the server actually paid attention and took care of business pretty good. That, however, is not always the case, even when it is slow. I think that the prices are too high for the portion size, especially for the buffalo chicken salad. Overall on this trip, we were pleased with the service and food.
Our server was excellent. He took great care of us. We went at lunch time and the food was hot and very good. To us it seemed a little bit cool in the restaurant.
Yummy
Chips could be less greasy.
Reasonable portions, good customer service (communication and polite), fair pricing, and hot/fresh food.
Food is good, service is good, price is good
I like the wings but this time we had problems with what my wife wanted. She likes the flat bread but they didn't have any so she settled for a salad but they they were out of the dressing she liked.
I gave a 10 because your team truly listened to my concerns and took immediate action to fix my order. I was treated with respect, patience, and professionalism throughout the entire experience. Mistakes can happen anywhere, but the way your staff handled the situation made all the difference. Their willingness to listen and make things right is exactly why I would confidently recommend East Coast Wings to others.
Almost every time we order take-out, an item is missing. Another check of the order to make sure all items have been checked would be helpful.
The food is great, but the take out process needs a bit lore attention.
Great server. Food was great, cooked well, with great flavors.
Very good service!!!
After placing my order, it was ready in about 15 minutes. It was fresh and hot and worth every penny I spent. Staff was very professional and polite. The food is always very good when I eat there. From the burgers to the chicken wings. This is my go to place whenever I want take out or dining in for lunch.
I've already sent to corporate, but there is no flavor, dry as can be, and overall just horrible. I used to love this place but last 2 times have been awful. I thought last time ok maybe it was an off day, but nope sure wasn't. For the $100 I spent i should have went somewhere else for sure. Lesson learned so that is why I won't be back
This is the first time the wings I received sitting in heavy grease. It killed my stomach. The chips was terrible. They were pulled from the bottom of the barrel.
Most of the time dressing are missing
Very friendly staff and the service is always great! Love the food. Especially the new coconut shrimp!

Love the food and the staff are very friendly.