based on 3744 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service
Big hair in my nachos and the food just wasn’t good at all. Very disappointed and it was my husbands birthday dinner. Also my husband is a fan of the tater tots and they have cut proportions way back.
The food was great, as always.
“Outstanding experience from start to finish. The food was exceptional—fresh, flavorful, and beautifully prepared. The service was just as impressive, with staff who were attentive, friendly, and genuinely welcoming. Highly recommend.”
Everything we ordered was high quality and cooked to perfection! Our server was professional and attentive. The whole experience just "hit the spot" for what we were looking for that night.
Excellent service, food is always fresh and tasty, and prices are reasonable.
Love your lunch menu
I'm not sure what date this is about since I enjoy the food/beverages and fine service every visit. Shane, Jennifer, Payton, Kayla, Brooke, and Susanne are all very good at what they do and the service that they provide. A big shout out to Scotty and the kitchen crew too.
We have a regular group of guys that meet there ever week, have been doing it for a pretty long time. Emily is our server most of the time, she is awesome !!!!! Knows what our favorites are , and even though overwhelmed with a full serving area occasionally, she keeps the whole table of 8 people satisfied !!! I enjoy the Lunch Specials, although a few of our favorites that were on the menu have disappeared ?????? There used to be a Chili and Sandwich combo that was a favorite, and a couple more that we are disappointed to see have been dropped from the menu ??? Maybe look into bringing them back !!!! Thanks for the great atmosphere, and great servers !
The food was delicious
The wings and service were great. Can’t wait to try other items on the menu.
Hot and fast
Good food and good service.
Great food & prepared in time said & reasonable price
The food is great , I really wish they would bring back the mango and peach flavors for the wings they were awesome Clean staff is very nice. In top of the nice atmosphere and food awesome music
Great good and friendly staff
Food is always good!
My husband and I frequently eat at the Kingsport location. The staff and service are outstanding. However, we feel like the bar area isn’t big enough to service the amount of people that would like to eat there. Many times we have pulled in and left because there’s just not enough seating in the bar area. We have heard for about a year that there would be a remodel, which would be fabulous! I would encourage the owner to expand the bar area as that is where most people prefer to be seated. I’m sure others feel the same way as us. It’s a great restaurant and has so much potential for much more business.
Food is always good, to-go orders accurate and fast! Its a wonderful restaurant!
Ease of online ordering and pickup.
Easy app to navigate.
Staff is always friendly.
Food is always on point.
Food and service is always exceptional!
Great food, fast service, friendly service
The food is always great but the bartender “Carly “ is the greatest.
Wings were over cooked to long and dry
Easton did an outstanding job ensuring that we had all we needed during the entire visit. The food was hot and with good flavor. The service in the past has been very hit or miss and hope this has changed as this was an excellent visit.
It was my sons birthday and all he wanted was wings so this place was perfect for this day. The nice ambiance of East Coast Wings and Grill makes it feel different compared to your regular wing restaurant . Also the quality of the food compared to your usual wing place is far batter and not to mention the variety of sauce flavors. Overall we had a good time.
Staff is always friendly. We love the wings, salads and appetizers.
Order was correct and fast.
Good food and friendly wait staff.