based on 91 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Better store cleanliness, working doors, more attentive staff at front desk
The food was good but our waitress, Abigail, was awesome! She always takes great care of us!
Before this visit, customer service, but this visit was much better than my past experiences
wings were very tough, we used to buy wings alot here, stopped because of this very reason.
thought we would try again, and was very disappointed again. They were almost too tough and dry to eat. Also, ordered chips and they were cooked to long, very brown
Friendly staff. Wings are great! Fast service.
Wings were great and Marybeth was awesome waitress
Service was quick.
The last several times we have eaten at East Coast Wings the wings have been hard. I mentioned it to the waitress prior to ordering. They were better than the last time. However, they were still too hard. I'm not sure if they had been cooked for a while and then reheated.
Wings were awesome as always!!!
Atmosphere
Good food
Good service
Picked up my wings on Super Bowl Sunday. It was a very organized on a very busy day. Everything on my end went well.
Best wings in Goldsboro and Wayne County!
My order was presented as I ordered it and it tasted great. I was also able to place an additional order when I arrived and it was prepared timely.
Very nice employees and always has my order right and on time.
Ordered a carry out order got home to discover the order was incorrect. This is the second time in a row this has happened
The food was phenomenal and the customer service was amazing.
Food is always good and food is served fairly quickly
Not sure. We are long time customers. Love coming here, but last night both my husband and I got very sick after eating our meals. First time this has happened and I won’t count it against the restaurant. Maybe just an off night 🤷🏽♀️
Slow service in addition to getting the feeling we were putting the wait staff out.
Everything
Awesome service and on time delivery
The service I received last night was subpar. And the wings were way too crispy.
Everything was great, service and food is always good
The wings were very dry. As well I ordered them split medium and hot and could not tell the difference in them. Not very flavorful
The speed of service was excellent.
Friendly fast Super Bowl wing pick up
I'm happy to get this feedback request because I also want to email management. We placed a dinner order for our family yesterday for the super bowl.
The order went through and said it was complete on the app. When it was time for pick up, ONLY the wings were complete! This was on Super Bowl Sunday at dinnertime when finding an alternative dinner for our family would have been near impossible.
Everyone was upset and we were forced to run to the supermarket and cook dinner during the game.
We never received a call after our order was placed around 1pm that I ly wings would be available. Had we known that, we would have made alternative plans.
This was unacceptable and extremely disappointing.
First name removed and Lucas
Phone number removed
First, I spoke to a young server named Izzy, I believe, at the Manassas, VA location. I needed to change my pickup time for my order and she was wonderful in helping me with my order. She was incredibly kind as well.
Later, when I came to the requested pickup time, the food was ready to go (on the night of super bowl, nonetheless). The same server was there to greet me and assist me in getting my food
Lastly, the wings I had were delicious and there were great options to pick from.
More than likely is my preferred location for wings in the area!
Friendly atmosphere. Conversation with the manager and waitress.
Stop burning your hamburgers