based on 6872 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good food as always
Wait staff was prompt and polite. Food came out quickly, was correct, and tasted wonderful.
Was missing an order of fries. Called and left message and haven’t heard back from them
Great food and great service
The food is really good 10/10 !
Great food
and great staff!
Food has been good the last few visits. It gets the job done. I like the lunch specials as well. Decent pricing.
Last few times my takeout orders were wriong and I did not want to drive 15 to get it fixed. Tried calling with no answer. Left a email with customer service and haven’t heard anything back as of yet.
The waitresses were very polite!!!!!
Hot chips were severely undercooked. The waitress was very inattentive.
I love East Coast Wings have never had but one bad experience and the wings were fried too hard but other than that I'd recommend it $120 trillion times love it
The food is just inconsistent. I've gotten food there probably over 100 times over the past few yrs and it's never the same. I'm tired of hoping I'll get the higher quality wings vs the under cooked or wings swimming in sauce. Wings are your staple and it's also a different experience. I keep hoping it'll get better but I'm no longer going to go to your restaurant.
Great food and friendly service
The experience at the Hickory East Coast Wings is always fantastic. It's mostly due the excellent staff who are friendly and responsive. Service is always excellent.
The consistency of the food quality is great! I have visited other restaurants who have trouble with consistency on the food quality and service.
Food was good. Service was good.
Some of the staff is aqeaomw
Our server was very attentive and nice. Our order was perfect. The air was a little chilly but otherwise it was a good experience.
We come to East Coast once a week and always have good service! The waitress Jada is prompt, courteous and friendly!
Rick & Maureen Thomas
The person was nice and politr.
Fantastic Buffalo strips! We liked the fact that the pieces were large and filling - unlike most places that serve pathetically small strips for the same or higher price.
Great homemade potato chips & ranch dressing (the best ever!)
Thank you!
Always friendly
Great food and customer service!
Food is great, ordering is great!
The service was slow
Fast service, tasty wings, and endless sauce choices.
The food was great as always 🧡
I tried the tajin flavored wings and they were the best tasting wings I have ever eaten!! I ordered through the app which is very user friendly and they were ready when I got there. And the lady that helped me was so nice! Definitely coming back to get these wings again! I hope they become a permanent addition to the menu!
The food is always good. The waitress couldn't get our check correct. Had to finally leave the restaurant gave her the money and left. I hope I got my points on my East Coast Wing card.
Everything was good and we appreciated the huge amount of FRESH carrots and celery, and the blue cheese tasted homemade. Wings were good, pretzel bites were good. This was our first time there and we’ll be back.
Only complaint is the app is a little confusing with heat level 1 and 2. I thought this was spiciness but then figured out I could get two sauces. And the flavors were confusing because I wasn’t sure if the flavor was mixed with the buffalo sauce in step 1, or if step 1 was the spiciness of the flavor. Maybe it makes more sense looking at the menu in the restaurant.
The person asking the to go orders was AMAZING
I really enjoyed my experience from the beginning until I left