based on 3527 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Last time I was there I ordered 2x 16 oz of insanity sauce. I was given a total of 18 oz total sauce when measured, just over half of what I ordered. Waitress at counter tried to make it sound like I was paying for the container not the volume of sauce. Manager gave extra sauce when I complained about this as I was about to leave, but annoying if the implication is I have to measure sauce I order so I don't get scammed with half of what I actually ordered. Makes me not want to go there ever again. Tired of feeling like I have to count what I'm ordering every time so I don't get cheated or scammed. If it was only a few oz off I wouldn't care but this was about half of what I actually ordered.
The waitress was really nice and the food was hot and delicious.
The wings are consistently excellent and the takeout service is always on time.
Always good and always right with our order
The food we received was great, but again an item was missing from our order. I hate having to rip apart the bags for my carryout order inside the restaurant to make sure my order is correct, but I guess I have to do that again. I stopped since the last time my son was with me and he was so embarrassed to be with me while I tore through everything. This last time our chips were missing when I got home.
Good service.
Everything is always great!! The food is always delicious! The staff is always wonderful.
The variety and quality of the menu. The service is excellent. Also, there's no shortage of tv's.
Nice wait staff and food was good
Very good food and great service
Always love Mocksville’s ECW&G fast service, great people and of course love love love the 5 strip dinner and pub bites with beer cheese. Used my Bday credit and had it by our fire pit.
Food was good but service was absolutely wonderful!!!
Great food and service at a good value.
Emily was very courteous and efficient. The food was great.
The bartender is rude and she only takes care of her regulars. The food was cold and the whole atmosphere is not a family place. I will not return to ECW in Salisbury again. Unless the owners change and they hire a complete new staff. The staff now is horrible and I will not take my family there again.
Booths are great but your chair are very uncomfortable. Please fix that problem. I love eating there but if the d es no booth me and my wife have to eat where it is comfortable.
Order was exactly as I asked. Tasty, moist and meaty wings. This is my new go to for wings.
The wings were really good and were a nice size. I hand not been here in over a year because of low quality wings and bad service. Today everything was good I plan to return I use to come by every week.
Excellent staff
Always good food!
Good food, great staff
Great food! Love the new Harvest Menu! Great Staff, especially Grace! Always attentive! Great place to gather with family and friends.
We really like all the food we’ve got from here, no just the wings. My only feedback is I wish there was a plain old “buffalo” wing flavor. I ordered “no flavor” once thinking it would be plain buffalo but just got wings with no sauce on them at all
Wait staff is excellent and the food is always good and the wait time for the food is always fast,,I like to mention Saniya sorry if I misspelled her name is the best waitress I've ever had hands down.
Food, service excellent
Food is always great
My to go orders are mostly correct but we've noticed that there is always one fo the extra sauces or carrots, etc. that gets overlooked. We now checl at the store and feel like we are getting judged as we go through everything. Maybe a little more double checking on the orders.
We always get great service from great host. Pamela was our last waitress and she was wonderful. Food is always great. Food selection has healthy options.
A varied menu
Friendliness of workers
Food served promptly and hot
Delicious salads and sandwiches
The food was hot and delicious and delivered on time. They raved about the Cajun flavor wings!