5482 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great lunch deals! Great service!
I travel only to the location in Concord. I have tried other locations but they dont serve my selection like I ask them. I started with the Concord location when they opened and they stopped also serving but when I talked to the manager he told me if I come back just ask. I did and now I travel for 45 minutes to get my wings the way I want them. Thank you
Against our better judgment, thought we would give one last try and order takeout from Tville East Coast Wings. Ordered the boneless wing special with an additional bnls 10 wings and fries to go. As usual, order was wrong! We were given all Bone In wings barely covered in sauce. And to make mention- No Flats all Drums!! Unfortunately, our kids wouldn’t eat them so it was cash and the trash.
Your streak is still going strong, Orders Always Wrong! That was definitely our last money spent there.
Thanks for asking,
First name removed
Good service and good food. Night and day difference from our experience at EastCoast on Country Club road recently
10
Food and service was great!
The service, food and prices can't be beat.
Great staff always friendly and helpful.
Great atmospere, yummy meal, well done!!
Great tasting food , good portions, friendly service thank you
Everything was perfect the burger was delicious and hot.
Staff is super
Steak sub gpod
The customer service is awesome!
The East Coast Wings in Clemmons always gives me good food. My order is always right and the food is freshly made.
Food was great and my order was correct!
One girl was taking care if all tables, cuddos!
I did not know the rating was a C. I ordered online. When I arrived at the location there wasn't anyone tending the desk or the bar. She was in the kitchen. She was not very friendly when she gave me my order.
Great food and friendly service
I put my order in online. I drove 15 minutes to get there for my lunch break. You had one guy working at the cash register, he was waiting on four or five people purchases before he could even go to the kitchen and get my order. The Texas toast was not on the order. I waited another 15 solid minutes for the toast. What should have been a 30-minute round trip ended up being 1 hour with cold wings when I returned to work. The waiter continuously brought his bills for his party's seated in there which were only three tables to him to cash out instead of taking them to the bar to use that register which led to additional wait time. Unorganized
It’s been a while since we have ordered from ECW due to uncooked burgers in the past.
We were very pleased with our meal this time.
Keep up the good work!!
Customer service is on a very high level….Food is awesome…Thank you Gage King & staff
Fantastic service and the wings are the best you will find anywhere! A great place to meet up with friends for food, drinks, and fun.
Service was fantastic and the wings are the best you will find anywhere! Great place to meet up with friends for food, drinks and fun.
The wait staff is exceptionally nice and very helpful and quick with service. The person who always waits on me Haley S. Is one of the best servers I’ve came across in along time going to restaurants. She remembers me and what I order and is always in delightful mood!
The inconsistency of how the food is prepared. I order the exact same
Thing every time I go. When it’s done correctly, they are the bomb. But the last two times I’ve went they just drizzle dressing on the wings (not even coated) with little spices. I always get grand cayman. I don’t know if it’s new cooks or what but it’s off putting and makes me not desire to come back.
I like the quality of the food for the price. You have great lunch specials.
Love the customer service I get consistently from ECW in Kernersville! The rewards are so easy to get as well!
My waitress was the best
Wonderful customer service from the waitress
Angela was our server and took really good care of us. She was attentive and efficient.
THANKS!!