based on 1553 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything. The moment we walked in, to when we left. Very friendly staff and really good food!
customer service, all employees act and seem to want to be there
Services season as good.Everybody's leaving and the other day.One girls service was really bad.The last person that took care of us was a little bit better. They fired Victoria, which was very good and my granddaughter left and she was awesome.Everybody that we talked to loves her.I don't know what they're doing cause they're people to leave food's not as good as it used to be either. The new girls don't always put your points down.
So we lose points for our free food. It Was my husband's best place to eat and was mine but not anymore. Take a drink, better with the community too.My daughter tried to get a discount for her daddy's 70th birthday when we've been through a lot. They wouldn't even give her a discount.I have tried to get them to donate for the homeless feeding and they wouldn't. She went to another restaurant in the area.And told them what are we have been through and they said oh we're gonna take care of you. She asked them.What would it cost her and they said nothing.Enjoy your time with your father. Sad thing is, East Coast is his favorite wing place, but he had to eat it from somewhere else.For his birthday. Too many changes.And not enough compassion for the community
We enjoy coming to ECW on New Garden and sitting at the bar, eating wings, and chips and watching football. The bartenders provide great service and the wings and chips are very good!
Great food and atmosphere.
Sauce flavors were fantastic. Speedy service, friendly waitress.
The service and the good food!
Food and service was good!
Bartender was very polite and very efficient with making sure I had my food and drinks in a timely manner.
Besides the great food, I loved how they labeled each container with the contents. It made it so much easier to serve! Thanks!
Nice, clean and the servers are friendly and accommodating. Food is always hot and tasty.
Everything
Our waitress was very polite and quick to take care of our needs. Good was good
Nice staff fast service and delicious food
The Staff was awesome
Good food. Pleasant server.
Service was good I started to eat my salad and when I got my salad on my fork there was a long brown or black hair in it ishow the waitress and she did she was so sorry told me she get me another one but I rols her that was ok I don't want one now. I'll try again another time so I just ate my home made chips.
Many times when we come in at opening the waitresses are sitting in the little back area having personal conversations loud enough for us to hear. A couple of times one was putting her makeup on where customers can see her. Some just don’t seem professional.
The wings! I absolutely love the variety of flavors and heat indexes offered. And customer service is always a 10/10.
Good food. Friendly service
Service and food was outstanding!
Attentive staff, meeting frriends, fresh and tasty food.
Shane and the team are great!
Everything was great. I would charge the paper on the bottom of the trays... if you have anything that needs cut the paper gets cut as well and ends up stuck to your food. So you have to pick the paper off before eating.
Food, people, employees...
Everything
Great food and excellent service from Paige in the bar area!
Wings were cooked perfectly good seasoned
More servers, specifically better service in the bar area
Food is always good, service is good. Great atmosphere. Great deals on Mondays with 85 cent wings. We love coming here regularly. Lunch specials are great too.