based on 3262 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The food was excellent. The variety is wonderful and the ladies were very friendly.
Our experience was great. Food was amazing and service was fantastic.
Dined in bar area Monday evening. Service was very slow.
Food is always great there
Waitress not very attentive!! Had to wait and ask another employee for our waitress!
The waitress was very courteous and friendly.
Food was good
Our visit to East Coast wings was a great one. The wait staff was exceptional, took care of everything and very prompt. The taste of the food was great, arrive hot and ready to eat. Thanks for the birthday bonus dollars, great little extra to use on during our visit. The special deals on wing Thursday was another surprise I was not aware of, but added to make our visit even better.
Inconsistent product- the way the items are prepared varies from visit to visit. Sometimes wings are fully coated in sauce, other times they only have sauce drizzled on. Sometimes you get different flavored/textured cheese sauces for pretzel bites.
Fresh wings
Customer service was awesome and the food was good
Ordered wings and of course some people like them a little hot and depend on having something to drink while you eat them.. but NEVER got a refill so my boyfriend had to drink my water which caused me to not have any drink.. ordered a side of chips which didn’t come until I asked where they were.. then I get charged for someone else’s food… it was BAD and embarrassing because my boyfriend was from out of town and I had praised about how great this place was.. well I looked like a fool.. 1 waitress who couldn’t multitask while 3 other workers were doing to go orders.. didn’t make sense…
Great service. Treat customers like family. Kitchen needs some help.
Speed of service
From the moment we first tried your establishment shortly after we moved to Kingsport TN you became my instant place to go to, food is always on point, the staff is always very nice and very helpful, you should be the standard to how restaurants should be and the wait staff treat their customers. Keep up the great work and continue collecting $$$$ from me.
Offer a veteran's discount
Been 2 years since we were there and the terrible experience we had back then. Well let me tell you it was a 9.5 yesterday. Great service, great wings. Only slight down note is the chips were not hot but we will be back. Great job
Tabby and Brandy are the absolute best!!!
You have a great variety of meals to choose from.
I don't think we have ever had anything
that wasn't good.
Kathy I believe was our server and she always does a great job as well.
Our son Dylan goes to Catawba and East Coast is usually where he wants to meet.
We look forward to coming again.
The best food, with good prices, courteous wait staff, quick response time to receive food.
Prompt friendly service.
Complaint: I ordered the Chicken Lettuce wraps
The dish was presented very MESSY looking, the lettuce was not crisp or very fresh. Each lettuce piece had a different amount of chicken on it. It looked nothing like the picture on your menu.
I did not complain, I ate it. The chicken mixture was tasty.
The service was not the greatest and our food was not correct, when brought to the table.
The bar tender Hillary and Johnny are very professional and provide excellent customer service.
I absolutely LOVE East Coast Wings on New
Garden Rd in Greensboro! I recommend them all the time and the staff and food are wonderful!
The food was good and ready when I arrived.
Great food!
Great food!
Delicious quality food -- always consistent -- never a disappointment!
I usually order the wrap but decided to switch it up and ordered wings. The wings were super big like they were on steriods which I hate and they were fried hard. Maybe y’all purchase from a new supplier now because back in the day they were small. I also wasn’t told I would be up charged for choosing 2 flavors. The two flavors were disgusting and they made one wrong. I wasted money and threw the wings away. Never again🤮
It's a simple, effective strategy. Have a friendly staff, serve good food quickly.