based on 3232 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The server was attentive and nice. When I asked for a recommendation of A vs. B, she had an answer.
Mac and cheese..
The bartender was great and provided excellent service.
Didn't give us all our order which caused an extra trip, not enough sauce on the wings to taste anything and the corn for the ribz was over cooked so it was mushy.
Good food. Fast and convenient.
Suggestion. I love the carnival fries. I didn’t see an option to add an additional sauce if wanting to get two different ones.
The food and service was great
Order boneless wings through the app. I wanted to add a side of extra sauce for them but that option is not available. When we get these there is usually very little sauce on them. We order Grand Caymen and there was so little sauce that it couldn’t be tasted. Please add an option to order extra sauce
There were two servers plus a hostess. Granted there was 115 top it still took us more than an hour and 20 minutes to get for sandwiches.
Wings were good but I asked for saucy and there was no extra sauce on them, very disappointing when we paid extra for the sauce.
Write down orders
The food was great and was ready quickly
This branch/franchise is not as good as some neighboring franchises of ECW.
Waitress was very accommodating and friendly :)
Good food. Close to my home.
The beer was cold. Randy was nice. The food was great!
Turn the music down and change the type of music the service was slow and i could never get my tea glass refilled no napkins on table had keep asking for them was not a good time to have an enjoyable diner
Making the flavors taste like they are supposed to.
Friendly staff and good food
God food, quick service, friendly staff!
Great variety of wing sauces, always served warm! Fantastic sides!
Easy to order,friendly staff, great food
Food was great, crew friendly!
The food is always good and the tables are not bunched together.
The food is great!
We set at the bar and the service was great. Super fast we didn't drink but our drinks stayed full we ordered lunch. Food was hot and fresh. Everything was very clean as always which is always great.
Food was picked up, but was the correct order and was hot when picked up.
I understand your burgers are greasy. And I know firsthand that your cheesesteaks ARE greasy! Do something about that. It is difficult for me find something on your menu as I don't love chicken. Also, it is always just a bit TOO cold in there for me. Uncomfortable after 1/2 hour.
the last two times have been sub-par.. I am just not sure I will go back again anytime soon, and i defintely will not suggest anyone else go.. The hamburgers here used to be amazing, fresh tasting, a double cheese burger was huge, had cheese on both sides from the bun.. Something has changed.. and it's very disappointing.. Once again I ordered the bacon double cheese burger, and struggled to find the cheese.. Burgers were past well done, into the burnt category.. very dry not good.. my wife ordered classid double cheese burger.. same issue except she only had one piece of hidden cheese.. just frustrating to spend this kind of money for this poor of an experience.. and this time our waitress seemed in a hurry and disinterested in actually taking our table.. I just can't see me going back any time soon, and that is disappointing to me becuase this used to be a very good spot.. I hope you actually read this and try to make changes, but my guess is that you will read it and respond with a caring note.. that is simply that.. just a note..
We had two chicken sandwiches. One was grilled and the other was crispy. Oth were so hard we couldn’t eat them. I don’t have a chance to bring them back or I would have.
Delicious food as always! Fast delivery!