based on 1329 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
For the third time in three visits my wings came with only drums. Why can’t we have a combo of flats and drums. Waitress was very cocky.
Managed very well. Waitresses always kind and food is always good.
Flavor!!!
Staff
Excellent waitress, good food
We have always enjoyed East Coast wings and burgers. Our last order was a bit confused and the solution was handled flawlessly by the manager and staff. We will continue to order from the massive variety of flavors of wings offered here.
The last few times I have ordered there has been an issue, I choose to revisit the location because it’s the only location near me. I order there same thing every time and it’s seems to be a problem that they can never get my order correct. Portion size never correct, no sense of urgency, they never answer the phone so I can order upon arriving. Management is terrible as well
The service was great and the food is always A1.
This is my 3rd time eating here since opening & all 3 times have not been good at all. My ordered are either wrong or the food has absolutely no taste. I spent $50 on 7/21/2025 for 2 10 piece wings & 2 onion ring tray. One of the wing orders is still sitting in my fridge with 9 wings still on the box because it has absolutely no taste. The honey garlic wings tasted nothing like honey garlic. I might have wasted $50 this week but East Coast Wings will never get another penny out of me.
Good food, fast service. Friendly staff
I love the potato chips
Good service and good food.
Great food and quick service.
The exceptional service and the quality of the food and portions.
My chicken was VERY overcooked. It was like leather and tooth picks. The crust was so hard I broke my tooth on it. The meat on the inside looked like plastic.The to go boxes had melted holes in them. I really wish the tenders had not been overcooked because usually they are really good. I took pictures if you need proof.
Excellent customer service
Food alwats hot and fixed perfect
The food was excellent and the waitress was very kind and helpful.
They always forget my sauces and never check my order
The food was great and our server was very nice and made sure we were well taken care of.
great service good atmosphere
My wings were.nice and crispy.. The sauce was delicious and everything was still warm. I love my East Coast Wings.
Great fast service and food!
Please have someone consolidate my accounts under the number Phone number removed. I've attempted to get the accounts consolidated by calling, going in person, sending and email, etc but have been unsuccessful.
Currently it shows 3 separate accounts for the same cell number.
The food was great and her server took care of our group of 12 very professionally.
Friendly waitress.
The service is so kind but incredibly slow. Whenever we go, we need to plan to be there for 2 hours which is a bit long with kids or even just myself. I love the food but the service is so slow.
I enjoyed the service, atmosphere, and the food. The cheeseburger was actually really good. Our server, Bri, was very attentive and knew what she was doing.
I love the customer service and versatility available on the menu!
The waitress was accommodating and very professional.