7710 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The wings were very good. The size & quantity is good & staff was friendly. The wing special offered on Thursday is an excellent desl....please continue this. I would have rated my experience a 10, but they did leave out my order of Texas toast that I paid for. I didn't notice until I picked up my order & got home.
The wings are awesome
The people are always friendly, the food is always the way we order it and delicious, and the prices are reasonable. Plus we love their point system. We highly recommend East Coast Wings for any lunch or supper and if you can't eat in the restaurant you can always order a take-out.
My experience yesterday was disappointing and the manager on staff seemed to not understand how to respond to my questions. I had two orders at this establishment, one of my orders included 20 piece wings. I had asked for my wings to be cooked well done with mild parmesan peppercorn sauce. When I had left and went home I realized that not only was my chicken not well done but it seemed to be the original sauce instead of the mild. I called to ask if I can get my chicken redone and was told no, because the way it was typed is the way it was made. After picking up my order I went to work I had no way of altering the chicken to my liking, I'm the only option I seen possible was to have them redone especially if it was the restaurants simple mistake. I am pregnant and was not able to enjoy the chicken at all, so I gave it to a homeless man. I am very disappointed and annoyed by this situation.
Super good. The Buffalo chicken wrap with crispy chicken is way better than just the grilled.
The food was good. The wings were crispy just the way I like it.
Poor service
Great food and great atmosphere
Great server!
Excellent customer service
Love the wings. The staff is great and works very hard to accommodate all guests. Great atmosphere! We go weekly.
Parking can be challenging at times.
The fries portion was skimpy and not well seasoned.
Always a great experience!!! Great food!!! Order is accurate!!!
Good food, pleasant atmosphere, good service.
My favorite waitress Jennifer was there. She is amazing. She’s personable let you know what’s going on. Never have an empty glass.
Olivia, our server, is the very best customer service person; she is always insuring we are well taken care of and that our food is exactly how we want it to be. Love the wings!!!!!!
The server was not rude, but I think she could have been a little nicer. We stopped coming for a while because every time we came our order would get screwed up.
food was good and a variety. staff polite and friendly
Heat
GOOD CUSTOMER SERVICE AND GOOD FOOD
The food was excellent. The server made sure to check the wing flavors I ordered to make sure nothing was used that I'm allergic to.
wait staff very friendly, remember us from past visits
Great wings.
Good service there.
My server brought me my takeout food after I left it dinning in
Faster bar service. It takes a really long time to get a beer refill from the bar.
The bartender First name removed was amazing and I will be back to visit her again soon
Good food.
Ease of use and efficiency. Also, good wings.
The service and I love the food!