2531 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had our pet with us, so we enjoyed outdoor seating. Your staff was accommodating to us and our pet. The food and price is always exceptional. Thank for a pleasant dining experience at East Coast.
Larry and Dena and Roxie.
Staff & Food
Consistently good but please bring back the Serrano sauce for the wings! It was the best.
Food was good. Service was quick. To go order was right.
Restaurant has gone downhill. Every to go order is wrong and soggy-fries used to have the best flavor now they are plain and taste like old grease. Would love to see you guys figure it out and bring back good food and great service but it’s awful .
The person answering the phone should not leave me on hold for 7 minutes. Stayed on the phone then called from a different number was answered took my order. Afterwards 2 minutes later they answered the other line I was on 10 minutes total.
Very friendly management and staff. I might add all of their food products are very tasty.
EVERYTHING, FROM THE EASY ONLINE ORDERING PROCESS TO THE PICKUP AND THE CUSTOMER SERVICE PROVIDED.....THEN TO COME HOME AND ENJOY WHAT WAS JUST PREPARED....GREAT!!!!!
Food is great, love all the choices in wing sauces! If not in the mood for wings, there is plenty of other entrées to choose from. Every entrées I have has been very good. The hosts and waitresses are very pleasant and helpful. This is a great place to eat,
Great service
Cold beer
Great food
Starts with the greeting when entering the establishment, the friendliness of the staff as well as the fantastic food.
Friendly, fast customer service and the food was great!
The service was fantastic and the food was great! I even asked to speak to the manager to tell her how pleased I was with everything!
Unlimited pub chips and watching the NFL games on Sunday.
Food was delicious and made to order. Good service for take out.
Food is always fresh and delicious.
Easy ordering and good foid
Love the food and service!
Add ability to have plain wings with the sauce on the side. Via the app.
Parking
Good food! Great experience!
Great wings and service.
NOT HAVE THE FOOD TAKE FOREVER TO COME OUT.The waitress bring refills more.
We come there just about every Friday. The last few weeks the fries have been soggy and cold. I have noticed that it’s ready before time that it says when ordered and it sits and yes it ready upon arrival but it is in a styrofoam container and it sweats so fries get soggy. It’s not under some kind of warmer.
Great service!!!
Great chow.
Superb service.
The wings were fresh. Cooked perfectly and the salad is always prepared exactly the way its ordered
The wings were great but they gave us 3 blue cheese and zero ranch.
Always great food and service.
Our waiters was dissatisfied. She did not come and ask after we have serve our food. Needed a tea and soda. She only came back for the tea. Had to flag we down to come for the soda. Poor service. Will not sit at her table again.