Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33995 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 28, 2017 — Rated 9 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

Attention to stains. Nice technician. Timely manner to complete service.

Report a concern   February 28, 2017 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

great Job.

Report a concern   February 28, 2017 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Took the time to do the job right.

Report a concern   February 28, 2017 — Rated 10 out of 10 by H.D. Zerorez Salt Lake City
What do you like about our products and services?

They do a great job, and are very professional!

Report a concern   February 27, 2017 — Rated 5 out of 10 by A.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The $33 dollar special was what interested us but when he came out he charged me for 4 rooms but only cleaned two. I think my one living is a LITTLE larger than the 200 square feet but my other room is probably 200 or just a little less. So at max should have been charged for 3 rooms. Not his fault I asked through a phone call to do my furniture (love seat and 2 recliners) my mistake. I had no idea how expensive that would be! When he brought me my bill it was $454. It still had my stairs ($60) listed on it and 4 rooms ($132), a couch ($118), 2 recliners ($50 each), and hallway ($20). In the ended after questioning the charges I ended up paying $320. I told my husband I would do it again I hate having to barter for services.

The cleaning and the tech were good and my carpet and furniture look good!

Report a concern   February 27, 2017 — Rated 10 out of 10 by B.R. Zerorez Salt Lake City
What do you like about our products and services?

The attention to detail and the great follow up! Great job will definitely use them for all my carpet cleaning needs in the future -

Report a concern   February 27, 2017 — Rated 10 out of 10 by Sihomara Sihomara Zerorez Salt Lake City
What do you like about our products and services?

I love products that do not harm the environment.The employees are very helpful, work fast and are very professional. We congratulate you

Report a concern   February 27, 2017 — Rated 10 out of 10 by Kim Elzey Zerorez Salt Lake City
What do you like about our products and services?

Jacob came out to clean my tile and did an amazing job. the whole process is a miracle. the high traffic areas of my house, were gross and disgusting, but not any more!!!

Report a concern   February 27, 2017 — Rated 9 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

Matt was very kind, worked very hard and was always ready with a smile.

Report a concern   February 27, 2017 — Rated 10 out of 10 by G.F. Zerorez Salt Lake City
What do you like about our products and services?

Your Man Glenn was SUPER! Did a great job. Please make a note next time to send him. Very Pleased.

Report a concern   February 27, 2017 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

Great job. Carpet looked like new!!

Report a concern   February 27, 2017 — Rated 10 out of 10 by Vera Kunz Zerorez Salt Lake City
What do you like about our products and services?

Worker made sure I was completely satisfied about the work he did. Very polite

Report a concern   February 26, 2017 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

The technician was great! He was so positive and happy.

Report a concern   February 26, 2017 — Rated 10 out of 10 by P.M. Zerorez Salt Lake City
What do you like about our products and services?

I like that the product doesn't create build up because of soap left in the carpet.

Report a concern   February 26, 2017 — Rated 10 out of 10 by J.K. Zerorez Salt Lake City
What do you like about our products and services?

Did a great job, and got stains out that I couldnt

Report a concern   February 26, 2017 — Rated 10 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

The cleaning technology

Report a concern   February 26, 2017 — Rated 10 out of 10 by T.J. Zerorez Salt Lake City
What do you like about our products and services?

Very professional tech, the Zerorez process did wonders for the old carpeting.

Report a concern   February 26, 2017 — Rated 0 out of 10 by R.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I went on vacation and took advantage of not being here to surprise my wife with clean carpets but came back and it looks like the carpets were just vacuumed very disappointing specially after hearin about you guys in the radio

Report a concern   February 26, 2017 — Rated 9 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

Service was fast and professional. Our carpet looks fantastic.

Report a concern   February 26, 2017 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look wonderful. The technician who came the was wonderful to explain my options and was very courteous. I'll likely request him the next
time I call Zerorez.

Report a concern   February 26, 2017 — Rated 10 out of 10 by Roselyn Hamilton Zerorez Salt Lake City
What do you like about our products and services?

We really like the way your cleaning process cleans and freshens our home! It leaves no residue on the carpet. Your cleaning staff member that came to our home was very professional. He was careful with our home and furniture not only during the cleaning process, but even as he carefully setup an cautiously removed his equipment when he finished. He gave us the instructions we needed concerning the drying time and when we could safely walk on it and put the furniture back in its place. We appreciate your company and your staffs professional workmanship!

Report a concern   February 26, 2017 — Rated 7 out of 10 by C.M. Zerorez Salt Lake City
What could we do to improve?

I paid a lot of money and I wasn't that impressed with it this time.

Report a concern   February 25, 2017 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

One time, friendly techs, Knew what they were doing.

Report a concern   February 25, 2017 — Rated 10 out of 10 by L.A. Zerorez Salt Lake City
What do you like about our products and services?

Your products and services are fantastic. So was the technician.

Report a concern   February 25, 2017 — Rated 10 out of 10 by P.S. Zerorez Salt Lake City
What do you like about our products and services?

Glen did a fantastic job.

Report a concern   February 25, 2017 — Rated 10 out of 10 by D.J. Zerorez Salt Lake City
What do you like about our products and services?

Did a thorough job and very professional

Report a concern   February 25, 2017 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look brand new and they're not soggy and drying stiff.

Report a concern   February 24, 2017 — Rated 8 out of 10 by R.H. Zerorez Salt Lake City
What could we do to improve?

I am not sure I wss not home when you dropped by

Report a concern   February 24, 2017 — Rated 10 out of 10 by J.K. Zerorez Salt Lake City
What do you like about our products and services?

less water

Report a concern   February 24, 2017 — Rated 9 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

This was my first experience with Zerorez. Our technician, Roy, was fast and very helpful. He gave me a lot of tips on keeping the carpet clean since we have two dogs. He also explained in detail how Zerorez's process worked and what each step entailed. Thank you!


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