Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33509 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 27, 2016 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

They dry quickly and don't leave sticky residue. Your technicians are also polite and considerate of my home.

Report a concern   December 27, 2016 — Rated 9 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

I like that you don't use chemicals to clean the carpets.

Report a concern   December 27, 2016 — Rated 10 out of 10 by Robby Bottom Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks brand new. The technician was quick and very thorough and most importantly, arrived when he was supposed to.

Report a concern   December 27, 2016 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

That you don't use a soapy solution. The room smells great after you cleaned it. We have two cats that spend a lot of time in that room and, before the carpets were cleaned, the whole room smelled like cat litter. You did the pet treatment and carpet cleaning and I would recommend that. The other room you cleaned had old carpet, but you got it to look better with the cleaning.

Report a concern   December 24, 2016 — Rated 9 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

Operators were very nice and helpful. Service man was clean cut, timely, helpful and courteous. He was very efficient and mindful of my carpets.

Report a concern   December 23, 2016 — Rated 9 out of 10 by N.G. Zerorez Salt Lake City
What do you like about our products and services?

They got out my lipstick stains and heavy dirt in high traffic areas!

Report a concern   December 23, 2016 — Rated 10 out of 10 by Nadine Olsen Zerorez Salt Lake City
What do you like about our products and services?

My carpet color is brighter and looks newer

Report a concern   December 23, 2016 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Cleaned my carpets very good! My carpets have never been cleaned professionally and after you came my carpets liked very good.

Report a concern   December 23, 2016 — Rated 3 out of 10 by J.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Tech dude was awesome, professional and friendly. but a week later most of the stains reappeared.

Report a concern   December 23, 2016 — Rated 9 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

fast, friendly and dedicated

Report a concern   December 23, 2016 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

FAST, EFFICIENT, PLEASANT TO WORK WITH. WE LOVE THE FACT THAT THE CARPET DRIES QUICKLY WITHOUT THE RESIDUE FOUND IN OTHER CARPET CLEANERS.

Report a concern   December 22, 2016 — Rated 5 out of 10 by K.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I sent an email to Mandy about this, but I have several deep scratches in my wood floor because of the tools used to clean the carpet. I also have a black stain in the middle of one bedroom. I am sure it was not there before. But Darren says it was there before. It is a nearly white carpet; I'm sure we would have seen it, had it been there. I need to know how to fix it.

Thank you.
Name removed

Report a concern   December 22, 2016 — Rated 10 out of 10 by F.Z. Zerorez Salt Lake City
What do you like about our products and services?

Final result clean and refreshed.

Report a concern   December 22, 2016 — Rated 10 out of 10 by Steven Smart Zerorez Salt Lake City
What do you like about our products and services?

The technician was very knowledgable and helpful. The carpet look great.

Report a concern   December 22, 2016 — Rated 10 out of 10 by Kelly Vranes Zerorez Salt Lake City
What do you like about our products and services?

Cleaned my carpets amazingly!!!!! My carpets are 10 years old and I had them cleaned by several other companies and there were several spots that didn't come out... until Zerorez cleaned them and they came out and look almost new!!! Fabulous job!

Report a concern   December 22, 2016 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

It's possible to get an appointment within a week of calling! The technicians are friendly and professional.

Report a concern   December 22, 2016 — Rated 7 out of 10 by B.S. Zerorez Salt Lake City
What could we do to improve?

Overall the cleaning was very good. However, now that it is a week later the carpet is attracting more spots thanbefore. I didn't get the carpet protectant. But your advertising suggests that the zerorez will not leave a residue to attract more dirt and that is exactly what it is doing.

Report a concern   December 22, 2016 — Rated 10 out of 10 by Linda Flake Zerorez Salt Lake City
What do you like about our products and services?

I liked how thorough they were. Plus they took lots of time to make sure that the stains came out.

Report a concern   December 21, 2016 — Rated 9 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

The carpets always look so nice. They were a little more wet than I thought they would be in the bathroom and hall. But they those rooms were dry the next morning. So all is well. I would have zerorez come back again

Report a concern   December 21, 2016 — Rated 10 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

The person who cleaned our carpet was very helpful and efficient.

Report a concern   December 21, 2016 — Rated 8 out of 10 by J.H. Zerorez Salt Lake City
What could we do to improve?

I love the carpet cleaning. This time I also did tile cleaning... I couldn't tell any difference between the tile cleaning and just mopping the floor. So I won't do tile cleaning anymore. But I do like the carpet cleaning. :)

Report a concern   December 20, 2016 — Rated 0 out of 10 by T.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My carpets look exactly the same as they did before!! They don't look clean!!
I am very frustrated that I had to move all the furniture from 3 rooms, and move it all back for carpets that don't look clean. :-(

Report a concern   December 20, 2016 — Rated 9 out of 10 by M.O. Zerorez Salt Lake City
What do you like about our products and services?

You always have great technitions and drying time is great.

Report a concern   December 20, 2016 — Rated 7 out of 10 by R.D. Zerorez Salt Lake City
What could we do to improve?

I pointed out five spots on the carpet that needed attention, and only two of them were addressed. The technician did address the remaining three spots when I brought them to his attention again.

I have had wonderful experiences with Zerorez in the past, yet this one left me a bit disappointed. I think the technician may have been worn out.

Report a concern   December 20, 2016 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

Professional technicians, frequent contact so you know when the technician is arriving.

Report a concern   December 20, 2016 — Rated 9 out of 10 by S.N. Zerorez Salt Lake City
What do you like about our products and services?

Good and friendly service

Report a concern   December 19, 2016 — Rated 9 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

Very prompt service, actaully lifted a paint stain from one spot. Hqve recomended you to my son. scott

Report a concern   December 19, 2016 — Rated 7 out of 10 by M.P. Zerorez Salt Lake City
What could we do to improve?

I will probably try your service again. It had been over three years since the area that was clean was installed. I should have had it cleaned after two years. We have had another service clean the carpet in our basement apartment and we were surprised at how clean it turned out. However, they had a huge area and they were here for hours. Not just 1 hour. Your service person was very nice, considerate and respectful which we appreciated. We will try again in about a year. Thank you for your concern.

Report a concern   December 19, 2016 — Rated 10 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

The technician who cleaned our carpets was knowledgeable and efficient.

Report a concern   December 19, 2016 — Rated 10 out of 10 by V.C. Zerorez Salt Lake City
What do you like about our products and services?

Fast and efficient.


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