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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician was amazing and did a fantastic job!
On time, efficient, and good work.
Corey Spade id our carpets and a couch. He worked very hard and tried to do all we asked of him. The work he did looks very nice.
I had pet treatment done and it was wet for a good 12hrs after, would've scheduled differently had I known.
Also, the smell (not certain it was the dog urine, but the disinfectant?) still lingers (4 days later).
Technician was GREAT though, very nice and professional.
Roy was amazing. Besides cleaning the chair and tile he also went over almost the entire house again after it being done just 3 weeks prior by Zerorez. I guess the big disappointment here is that I always use Zerorez and to have such a lousy job done the first time really rocks my confidence.
I like the quick dry time and the emphasis on not using lots of chemicals. The price for carpet cleaning is good too.
Angelo is amazing!
I really appreciated the effort your company made to let me know when to expect the visit. I also thought that the tech (Eric) did an excellent job of cleaning my carpets in a very reasonable amount of time. He was courteous and professional in his actions. I already have recommended Zerorez to others and would certainly not hesitate to do so again in the future.
This is the best carpet cleaning service out there. My carpets have never been so clean! It leaves your carpet soft, not crunchy like some other companies because their cleaners don't leave behind a residue! I will absolutely be a life long customer
good job
I like the quality of your work . the technician was thorough and very much cared about the service he provided. He was clean and dress professionally.,
superior cleaning
Good service tech, works hard, fast drying and no bad smells.
Rees was very good at explaining everything. It carpets dried with in a couple hours and there was no funny smells.
Super easy scheduling, great communication, very clean carpets...
Be willing to move some furniture for free.
No chemicals and great customer service. The people who come to clean my carpet have always been very polite and helpful.
Ben does such a great job! He is thorough and explains my options well. I will continue to ask for Ben to clean my carpet and tile.
That there is zero residue left behind. The carpet is soft and feels like new when you are done with the job. Absolutely love it!
They are clean and don't leave a smell in your house
I like how the carpet dries so quickly.
The water technology,less chemicals & dries quickly.
You do a great job! We have been very happy with the results of the services we have received over the last couple of years.
Fast and efficient
Everything. Good product,good technicians who arrive on time and get right to work,Good results and I am a happy customer.
Not willing to move a 3 pound end table or even an empty clothes hamper. Carpets took over THREE DAYS to totally dry. Did not totally clean the carpets. Way to expensive for the service we received. Your competition Stanley Steamer who sends 2 people will move furniture are quicker & less expensive..
No chemicals!..Efficient friendly service!..All around great service and product!
Friendly servicemen and excellent result.
Every thing was ok except the dry time, it has been 30 + hours and I still feel dampness.
Dryers would have helped.
Here is how I feel about your company - your $29. price per room is a bait and switch - I paid $29. to do a very small front room - then you charged me $20. to do a small hallway - $15. to do very small landing at the bottom of the stairs - and what really irritated me was you charged me $65. to do an synthetic rug that was 5' x 8' - you charged me $10. to move a Love Seat - which seems crazy. Then it was more attempts to up sell me on ridiculously high priced protectants for everything - then, you wanted $60. to clean a love seat. Had I done everything your Tech wanted me to do - I would have spent $500. rather than less than $100. That I planned on spending. Needless to say - I am not a satisfied customer and I will tell all my friends, neighbors, and acquaintances what an unscrupulous company you are. You certainly have lost me as a customer.