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based on 34264 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved the technician, very friendly and professional. Loved the product, my carpets look amazing!
Our service technician came on time explained what he was going to do very well. He was efficient and friendly. When he left our carpets looked so much better. I would definitely refer my friends to Zerorex for carpet cleaning. It is the best job on carpets I have had done in a very log time.
timely, great work & carpet looked great! always love working with Zerorez !
Quick and frendly
Carpets look Wonderful! Explained service and cost very well. Respectful
My carpets look so bad already, I don’t understand because I paid close to $300 just for two staircases with protection added and they look just as dirty as before.
We love the cleaning method and needed same day service. Zerorez was there for us.
Very friendly. Did great work
FAST and Freindly, Get the Job done
Great cleaning job. Everything looks perfect.
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Our technician was prompt and thorough.
We had our entire carpets cleaned, but unfortunately after the carpets dried, the odor did not leave the carpet. When I called to inquire why the carpet cleaning didn’t remove the odor of the carpet they said I didn’t purchase the odor treatment but the odor treatment is only for pet urine. So you guys sent another member of your team out where I showed the places where the carpet stunk the most and he said a second cleaning probably won’t help but he could spray deodorizer. I had him at least re-clean our stairs, which improved the smell quite a bit. After he finished he said that was the best they probably could do. A carpet cleaning company that can’t even get carpets smelling nice after two visits is not a very good carpet company and it sounds like the employees don’t believe in their product very well either. Would not recommend to anyone else because when we ordered the carpets cleaned it was to make them smell nice, which did not happen, so are they really clean? Not sure what your satisfaction guarantee is but we are not satisfied at all after paying a large sum of money to clean our carpets of the house we purchased. Making it right would be to come clean it so it is actually clean and smells nice, which according to your employee wouldn’t help, or to refund the money so we can use it to pay a competent carpet cleaning company that will do it right.
My carpet looks amazing. I liked the speed and the results
Our carpet looks great.
Quick work and everything looked great!
Tech was very friendly & Carpets look better
Quick and efficient
It was done exactly as requested and as quoted. She worked quick and got everything completed an hour before schedule. We appreciated the hard work that was put into our office space to make it a clean and professional environment.
Great service and price. The carpet cleaner was pleasant and professional. Would highly recommend!
Your employee was incredibly polite, efficient, and respectful. He was thorough, fast, and made sure everything was satisfactory before finishing. We'll call again!
My carpets look great. I really appreciate the extra care making sure any dog pee spots were taken care of even if we didn’t see them.
I like how fast the carpet dries and your care cleaning options.
The cost. I did not expect the expense of using you guys
Super fast, friendly and efficient. I love that you guys usually have a deal going on as well
The carpets look great and with Zerorez i have confidence that no harmful chemicals come into my home. They always send great people to do the work. They never take too long or take short cuts. I think that they are the best in the business.
Great service and great results
After a frustrating first appointment the second tech did a wonderful job. Thank you for being responsible for a positive outcome.
I have one spot on one recliner and asked to have it removed. I was told they would have to clean the whole recliner (which doesn't need cleaning) and it would cost me an additional $90. No Way!
I have used Zero Rez for many years. They are prompt, efficient and thorough. They seem to always get the stains out of our carpets and afterwards they feel so much softer and brighter. I like the Zero Rez does not use soap which allows the carpets to get dirty quicker.