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based on 33676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service!
The entire service, from scheduling to cleaning and invoicing work seamlessly.
Can't believe how clean the carpets turn out. We have used this company multiple times and love the outcome, professionalism of the staff both in house and on the phone.
Professional technicians, able to schedule quickly, willing to come back and honor the 30-day grantee when a previous tenant's pet smell lingered.
Quick and easy! The technician was great! I made the request on a Tuesday and they were out cleaning my carpets on Wednesday!
Zero rez always does a great job and leaves my carpets soft and new!
can't think of anything at this moment
The technicians were very helpful in planning our service. They were efficient and pleasant to have in the home. Our carpets had an excellent outcome. I would completely recommend using them.
professional and thorough
You show up on time, complete the job quickly, and always do a great job. Plus, your techs are always friendly and helpful.
Everything went smoothly and our couch looks AMAZING!! Thank you!
We have used your service for many years
Zerorez is very prompt and thorough. I asked them to come early on a specific day and they did. I appreciated that they kept in touch and did a great job. Thank you, Zerorez.
We appreciated the good job that Ben did for us.
The service man who did our duct cleaning and dryer vent cleaning was very pleasant and professional to deal with.
Professional, friendly, and competent staff.
Fast, friendly, and professional.
The guys did a great job-they got out some tough stains.
My upholstery and area rug have never been as clean as they are since the Zerorez technician came to clean.
great service excellent people and work.
Great service, Techs were great to work with, Excellent cleaning job.
On time, friendly, quick
This is an apartment. It is the exact same size as previous one you have done but because the living room was divided in two you charged us for another room. Also it is a little frustrating that you charge a full hallway charge when the hallway in this apartment is probably a third of what you would find in a home. We clean the carpet in these 15 apartments at least once a year.. you would think we could get a little better pricing.
very easy and professional
I’m usually super happy with Zerorez but this time I was super disappointed. I think I will call one of the managers on Monday —it’s too lengthy to type here.
They were able to get out the urine from my dog with no smell or residue remaining
So professional and efficient! They got my pet stain out and were great to work with
Easy to schedule. Friendly service
Zerorez gets the job done. Carpets are clean with no residue. I have always found the employees knowledgeable, helpful, and dependable. They are willing to go the extra mile for the customer.
The technician (Patty) was very pleasant, worked efficiently and I liked the result.