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based on 33995 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet was stretched out when cleaned and left buckles. The carpet took twice as long to dry than I was told. I was quoted $350 and my bill was $605, although that did include the protectant thru out for an additional $100. I like the that you don't use soaps and the carpet does appear cleaner. Not sure if the protectant was worth it, I cleaned up a spill and it didn't "sit on top" like I was told. It sort of came up... All in all my carport is cleaned and I still would probably recommend you. I would just tell them it takes a long time to dry and to plan accordingly.
Clean smell
Friendly, competent and fair service.
Less water, faster drying time.
The pet cleaning was really effective
Quick. Did a pretty good job.
friendly, prompt, and professional workers; quick process and drying time, low odor product.
The tech was very polite and explained everything he was doing. I will be calling back when I need more carpets cleaned
The people who came were very nice to work with. The company hurried and got me in due to a family emergency.
Pre visit call to let us know when the worker would arrive. Good professional manner and efficient service. We loved the results.
Excellent job done and courteous employees
Very friendly. Very professional.
Always feel good about how my home feels. Excellent job on the wool area rugs.
The technician was great, very personable and professional. He did a great job!
The grout was super clean
We used to use other carpet cleaners but spots in the carpet would always come back. With Zerorez they never do.
Very good communication, prompt services, good explanations, good value,
And the product works!
The guy that came was so friendly and nice. He answered all my questions and was very respectful.
Carpet looks very clean and dried quickly.
Everything but the price does seem high.
speedy and excellent work; very professional worker
Easy to schedule, technician is on time, and the apartment looks squeaky clean.
Associate was very friendly and well informed regarding the process. Did an excellasnt job.
Excellent technician, very friendly and thorough. I could see a real difference in the before and after. Thank you!
I appreciate the no soap process. Love the knowledge and experience of the technician. Wonderful advice was given concerning a water damaged area. Thank you!
I like that there's not a strong odor after cleaning. The carpet was wet for 24 hours afterwards. I have recommended you to our neighbor.
My carpet looks clean and beautiful!
The ease of on-line scheduling, the process of cleaning and how fast dries with no residue. I feel like my carpets are actually clean.
Made the carpet and love seat look great
I had my carpets cleaned in the afternoon and at night I went in to check to see if they were dry, and all my carpet had huge bubbles and ripples, like it need to be re-stretched. I had a total heart attack and was up all night worrying about it. Once they finally dried the next day the carpet laid back out as normal, but I would have loved a heads up if that is a normal step of the process, so I could have saved my stress levels.