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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your hard working employees and the result of that hard work - CLEAN CARPETS!
Cleans! Drys fast! and doesn't gather new dirt!
Fast and Friendly
My carpets are very clean with pet and food stains removed. I love the fact that dirt paths don't reappear just weeks after my carpets have been done compared to other companies who have cleaned my carpet in past years. The men who come from Zerorez are professional and helpful. I won't let any other company clean my carpets except Zerorez.
We've had some less than stellar experiences in the past so we requested Isaias and this time we're very happy with his service and the overall outcome of the carpets.
I was very pleased with your employee and my carpets look great.
low residue good cleaning
No residue, service tech knowledgble and quick
Our tech was very helpful and informative. He let me know my options and other services you provide. Thanks a million.
the service person was great & the work they did was also
Everything! Excellent!
Thorough cleaning, great service, fast drying time, the best technition ever!
Speed and quality of their work. The price was fair too.
Technician arrived on time, very professional, knowledgeable, brought all of his equipment into the house, completed Negative Air Cleaning of my home HVAC system which had never been done since moving into the new home in 2007. After he was finished he showed me the amount of dirt accumulated. He also suggested and installed a Whole house air purifier with no sales pressure. Answered any questions I had. Cleaned up any dirt on the floor before leaving.
They work! I can see a change in the carpets that I don't see when we use a more portable cleaner. Zerorez gets out the deep dirt.
Nothing. You are awesome.
The technician was very friendly and informative. He worked really hard and got the job done quickly. I like that my carpet dried so quickly and there was no damp smell. He was able to get a cooking oil stain that had been drizzled up my stairs and had been there for 9 months! Thank you!!!
Friendly and good technician.
the cost was very high, I paid over $400 dollars for the main level of my home. Also the carpets were left very wet. It took 24 hours for some areas to dry.
Train your rep on how to hit every carpet fiber and not just brush over it quickly and miss spots. He also said it'd dry in an hour when it took all day and night to dry. We don't care it took so long, just sont say it will dry in an hour when it takes 10hrs.
Ricardo was excellent and very polite and informative of the process. He was great to work with and if he is the typical representative of your company, we will most definitely use Zerorez again.
I love how you can actually SEE the crap coming out of your carpet when they work on it... It always smells so fresh and clean when they're done.
The technician was awesome! He worked so hard and made our carpets look so good. He did an outstanding job!
Excellent results, friendly servicemen.
Your technician was friendly, professional, "knew his stuff," and answered all my questions. He addressed all my problem areas well and worked hard to make sure I was satisfied with the job.
They people are very pleasant to work and we get it done quickly.
Carpets look good, relatively quick dry process
great!
The job on the carpet was amazing, however the biggest thing that kinda disappointed us was on our tile in 2 separate areas there was a lot of water that was sprayed on it, just clean up after yourselves a little bit better.
Nothing. You did great.