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based on 33738 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service technician that came was very professional. He gave me my options but was not pushy about having me add any additional services. I will definitely use them again.
They were here when they were scheduled (or at least let us know they would be late because previous jobs had turned out to be bigger than expected) and we feel like are carpets are VERY clean now.
Thanks,
Bette Jo Last name removed
Great technician. My house smelled so good after cleaning and carpets looked new!
Tech was very professional, thorough, pleasant. Carpets looked great, in job to try and if renters animal mess, great job
Interior of my car was cleaned- carpet, headliner and seats as well as 2 rooms in my apt. This was not me first experience with Zerorez
The. Work done in my car was very unsatisfactory mainly because the solution was not removed well at all resulting in warmer lines in the heading, soil on the seats that had been cleaned just surfaced again when finally dry. I don't feel that the seats were cleaned entirely and I would bet the cola spill and seats where the majority of any soil was were not pretreated as is usually done on carpet traffic areas/stains. When I moved the front seats to the forward position, there was obvious areas not even cleaned and the solution in carpets like the rest had not been removed well at all. The carpets in my apt were done Ok but there also if the solution had been removed sufficiently the carpet would have felt soft and residue free as usually results with Zero Rez which is the reason I used your services again.
I have already made arrangements to bring my car into the Draper location next Saturday morning to have it redone. I haven't decided yet whether I would recommend or use ZeroRez in the future.
Carpet is clean. Quick drying time.
Friendly, fast, and no residue.
Good communication, prompt, professional, and great results.
I appreciated your friendly technician. He explained how the process works, showed me my pet stains with his flashlight, and was not pushy at all. My carpet looked and smelled great! The pet odor reappeared a few days after the cleaning, but I'm not sure if any carpet cleaner really works on that problem! I will absolutely use Zerorez again, and I will recommend them highly to my friends.
I am a repeat customer, the quality of work is always great!
Very professional and did a nice job. Very thorough. Our carpets did stink for a few days after the cleaning, not sure if that was normal or not.
Very friendly and courteous service. My carpets looked great!
NICE PEOPLE ~ GREAT SERVICE
Ben, our duct cleaning specialist was awesome! He was very thorough, making sure things were done right and did an excellent job. He was good to offer suggestions to help us, very knowledgeable. We definitely will have him back out!
It always looks great when you are done
I like that my carpet dries much quicker with your product. Your cleaning process seems to be more thorough.
that it is a green cleaner that looks and feels clean and not harmful to my family and pets.
Clean floor more thoroughly after the protectant was put on.
Other than that the young men were very professional.
Great
There are a few places that I expected to be cleaned better. In our master bathroom i was very disappointed. None of the carpet along the baseboards was even touched. The main reason for hiring out my carpet cleaning was to address this particular area.
I guess my expectation from hearing your advertising was unrealistic.
My carpet looked amazing after treatment. Jimmy was fantastic and thorough. Thanks for doing a great job!
On time and hard working cleaner. We have used Zerorez in the past and we will use them again.
Tech very helpful..worked hard.
I have seen your product and services on Good Things Utah and like that soap and other things are not used. I don't like my carpets clogged up with sticky stuff!
messed up scheduling. Had appt for morning and when called no record of appt. I quoted the cost and other detailed of services. I had cleared the entire living room with exception of couch which I moved away from wall. He did not move couch back to shampoo area we walk on. I ended up moving it which was easy due to having sliders under couch. I had him get him equipment and wash area of carpet he did not do. I had numerous carpet cleaners in past and this is the first time someone did not move couch. He could of asked me to move it.Everything else was good.
Your claims are true. Your products are the best for carpets. Furniture and tile
The quick and efficient work done by your expert workman was amazing. The carpets look great and they dried within a few hours. Your rep. was friendly and answered all our questions.
prompt service spot dirty places cuorteous
Great job, great service people

No chemicals