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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast clean and friendly service
Very clean and dries quickly.
Knowledgable, professional staff
No chemicals
Professional and polite technicians. Carpets looked really good
Quick drying time, environmentally friendly, clean-cut service technicians
The technicians are on time and know what they are doing. I appreciate their attention to details and keeping me informed throughout the cleaning process.
The man did an excellent job of cleaning my carpet and an area rug. I appreciate his good work.
The man whom came to our home was very courteous! did a fabulous job! I will always use Zerorez!
This was a great experience. I would hight recommend!
Your employee was kind and professional. I liked the results how fast the carpet dried and how nice the carpet looks. Thanks, Ill call again
Clean with steam.
Customer service was great and gentleman that cleaned the carpet was great and provided great service; however, two spots were left. He tried to get one spot out and couldn't. The carpet was so wet, it took over 24 hours to dry and looks a little stretched out. I would recommend based on great customer service and bringing in own water, but I think the wetness of this style of cleaning stretched the carpet.
Everything!
the tech was here when they said, he asked about exactly what we wanted and did a very good job
The technician was excellent.
my rugs in the basement are still wet as can be since saturday 2pm, it is now 8:20pm sunday night.....no fans were offered
however, reese was very pleasant and very knowledgable, but it would have been nice to have had a fan until monday when they pick up their truck that had broken down at my house.
i will have reese come and do my carpets again but will never do my basement areas with zerorez again.
Love the fact there is no soap used to clean the carpet. Comes clean too. Last guy did a great job. I have recommended zerorez to neighbors who now use it also.
I have used Zerorez for years because you have great technicians, the best process and good value.
Fantastic results, VERY friendly staff. Only improvement would be the phone system calling in. Both times I waited over 5 minutes to speak with someone, almost hung up the first time. The second time it was over 9 minutes holding before I spoke with a person to schedule a cleaning. The service was awesome and the results so worth the wait. Thank you Zerorez!
How clean it is
Corey was very helpful and thorough.
Good technology
Your product was fantastic, your employees were polite they were on time yes I would recommend zero razz to family and friends. In fact my daughter was the one that recommended you to us
My carpet looks amazing! The technician was professional and did a great job.
Ben was very personable and efficient. He knows how to do customer service.
The way every thing looks when you are all done, The courtesy of the service rep that did the work. He was very good to make sure that all was complete.
I liked the agitator-like machine that gets up the dirt the vacuum left behind. Your process left my carpets cleaner than they have been in a very long time. Thank you!
Good workers and clean carpets
Time spent. Results. Attention to detail.