Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33737 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 3, 2017 — Rated 6 out of 10 by A.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

There is still a urine smell in one of the bedrooms. WAS hoping to get that taken care of with your services

Report a concern   June 3, 2017 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

Adam was very professional. Even at the end of a long day I asked him to do another room and my stairs and he was more than accommodating.

Report a concern   June 3, 2017 — Rated 10 out of 10 by C.N. Zerorez Salt Lake City
What do you like about our products and services?

Very pleased. I have used a lot of carpet cleanings in the past and by far Zerorez did the best job. My carpet look like new. I have recommended your service to numerous friends.

Report a concern   June 2, 2017 — Rated 8 out of 10 by M.M. Zerorez Salt Lake City
What could we do to improve?

I felt that the price was a little high for the small size of our rooms.

Report a concern   June 2, 2017 — Rated 10 out of 10 by Stewart Collier Zerorez Salt Lake City
What do you like about our products and services?

Quick drying time, no soap residue and a knowledgeable, skillful and hard-working technician.

Report a concern   June 2, 2017 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look amazing after being cleaned! After months of having workers in and out of our home doing repairs after a major roof leek I did not want to have another worker/technician into my home. The technician that came was fabulous, and left me feeling hopeful about future workers/technicians. We walked through the areas and pricing was confirmed and expectations were set as to which stains would magically disappear and which might reappear and why. He did a wonderful job cleaning and removed stains that I thought would never come out. Then he even took the extra time to answer several of my questions on how to best treat future stains and what carpets are easiest to clean and keep looking nice. My mother things zerorez is the best and now I know why.
P.S. I also liked being able to set an appointment online and it was so helpful to be able to add extra rooms to be cleaned and confirm my appointment via email. Thanks to everyone at zerorez for making getting my carpets cleaned so easy.

Report a concern   June 2, 2017 — Rated 10 out of 10 by Toni Young Zerorez Salt Lake City
What do you like about our products and services?

Looks clean.Alex did a great job very polite

Report a concern   June 2, 2017 — Rated 7 out of 10 by C.B. Zerorez Salt Lake City
What could we do to improve?

I was disappointed in the car mat cleaning, seems like for car mats you would have different solutions to help get out more of the soit in car mats

Report a concern   June 2, 2017 — Rated 9 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

Dried up fairly quickly

Report a concern   June 2, 2017 — Rated 8 out of 10 by B.B. Zerorez Salt Lake City
What could we do to improve?

Great Service and Price. The dry time after the carpet has been cleaned is fantastic. It did not take multiple days where I had to run fans and stay off of the area before bringing the furniture back in the room.

Report a concern   June 2, 2017 — Rated 10 out of 10 by Rick Webber Zerorez Salt Lake City
What do you like about our products and services?

Dries fast....can walk on without that "crusty" feeling. Your technician was professional and on time. This is my 2nd time and I will continue using your services.

Report a concern   June 2, 2017 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

I liked that the technician did a walkin closet without charging extra. Carpets smell and seem clean, and they look better. Thank you

Report a concern   June 2, 2017 — Rated 9 out of 10 by G.H. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, courteous, cleaned carpet well.

Report a concern   June 2, 2017 — Rated 9 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

He was fast, friendly and did as well as he could with my carpet. Glad the rippling went away when dry.

Report a concern   June 2, 2017 — Rated 5 out of 10 by E.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My carpet is damaged from the cleaning. I could send you pictures. Rather disappointed with the outcome.

Report a concern   June 1, 2017 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Much cleaner looking!

Report a concern   June 1, 2017 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Love the way my carpet feels on my bare feet after they have been cleaned by Zerorez.

Report a concern   June 1, 2017 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Courteous, helpful technician. Too soon to tell about the results. Technician arrived as scheduled.

Report a concern   June 1, 2017 — Rated 10 out of 10 by T.F. Zerorez Salt Lake City
What do you like about our products and services?

Adam was great!

Report a concern   June 1, 2017 — Rated 9 out of 10 by Nicholas Nicholas Zerorez Salt Lake City
What do you like about our products and services?

very polite and hard working staff appointment time not so much

Report a concern   June 1, 2017 — Rated 9 out of 10 by B.J. Zerorez Salt Lake City
What do you like about our products and services?

They leave the carpet looking clean, and it stays that way long after cleaning

Report a concern   May 31, 2017 — Rated 9 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

Very easy to schedule, charges explained. Great technician, no trying to upsell services, in fact let me know that I didn't need the pet treatment. Very quick and efficient. Dried quickly. Loved the results.

Report a concern   May 31, 2017 — Rated 9 out of 10 by K.Z. Zerorez Salt Lake City
What do you like about our products and services?

Good communication, affordable pricing, super friendly techs

Report a concern   May 31, 2017 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service technician! Effective and efficient process!

Report a concern   May 31, 2017 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

Really good product. Drys quickly. No soap residue to attract dirt. The cleaning operator (Cory) was great: On time, very efficient, very hard worker, never complained about having to use a portable unit.

Report a concern   May 31, 2017 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Everything was perfect!

Report a concern   May 31, 2017 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks so much better.

Report a concern   May 31, 2017 — Rated 9 out of 10 by Ben Schroeder Zerorez Salt Lake City
What do you like about our products and services?

Very clear on what they will be doing and not pushy.

Report a concern   May 31, 2017 — Rated 10 out of 10 by Cory Olsen Zerorez Salt Lake City
What do you like about our products and services?

Ben and his assistant were just great. They recognized the areas that need more attention and took care of it. In addition they placed dryers in cleaned areas to help dry time. The service and wall protections they used were very good. I am very happy with this company and the service. I would highly recommend it to anyone, especially with fine expensive carpet and rugs. AAAA+++++

Report a concern   May 31, 2017 — Rated 10 out of 10 by M.O. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals


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