Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33991 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2017 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

You have the best customer service and my carpets look fantastic.

Report a concern   June 25, 2017 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

quick efficient and great staff

Report a concern   June 25, 2017 — Rated 8 out of 10 by D.L. Zerorez Salt Lake City
What could we do to improve?

Kind of pricey

Report a concern   June 25, 2017 — Rated 8 out of 10 by C.R. Zerorez Salt Lake City
What could we do to improve?

Our chair and ottoman that we had cleaned doesn't look good. Carpets are amazing. There are water/cleaner spots on the chair and ottoman

Report a concern   June 25, 2017 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

You have done a great job and your technicians are good to work with.

Report a concern   June 25, 2017 — Rated 9 out of 10 by P.W. Zerorez Salt Lake City
What do you like about our products and services?

The efforts of your service people and your follow up if there are any questions or concerns. You clearly and seriously stand behind your work.

Report a concern   June 24, 2017 — Rated 10 out of 10 by A.F. Zerorez Salt Lake City
What do you like about our products and services?

Prompt, professional and excellent servant. Very professional technician and clean carpets!

Report a concern   June 24, 2017 — Rated 10 out of 10 by G.W. Zerorez Salt Lake City
What do you like about our products and services?

Online scheduling. Quick response. Thoroughly cleaned.

Report a concern   June 24, 2017 — Rated 8 out of 10 by D.R. Zerorez Salt Lake City
What could we do to improve?

You changed the time of the appointment over the phone. It worked out but I did have to adjust my plans for part of the day.

Report a concern   June 24, 2017 — Rated 10 out of 10 by E.V. Zerorez Salt Lake City
What do you like about our products and services?

House smelt lots Better and fresher after they left.

Report a concern   June 24, 2017 — Rated 10 out of 10 by M.E. Zerorez Salt Lake City
What do you like about our products and services?

Very professional. Our carpet and upholstery look wonderful.

Report a concern   June 23, 2017 — Rated 10 out of 10 by W.J. Zerorez Salt Lake City
What do you like about our products and services?

Uses only water, soap acts like a magnet and draws dirt to the item cleaned....
Our couch was drooled on by our son's dog, TONKA....
We LOVE TONKA but his mouth bleeds a bit and our couch was recently recovered, so we decided to let the "Pro from Dover" (M*A*S*H* reference), you folks come and take care of the stains....
We also had a coating put on it that will we can clean the upholstery next time....
THANKS, Zerorez!!!!

Report a concern   June 23, 2017 — Rated 10 out of 10 by B.D. Zerorez Salt Lake City
What do you like about our products and services?

You technician, Ben, was very informative about the process and he worked hard to get the bad spots clean. Did a great job.

Report a concern   June 23, 2017 — Rated 10 out of 10 by S.K. Zerorez Salt Lake City
What do you like about our products and services?

l liked Adam. he was professional and friend ly. We had white carpet, well used and it looks better than l thought it would. l liked the no water and it has dried nicely. l will usend your company again and tell my friends.
Thanks for your service.

Report a concern   June 23, 2017 — Rated 10 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

Your service guy was very professional, courteous, fast and knowledgeable. Thank you.

Report a concern   June 23, 2017 — Rated 5 out of 10 by R.K. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The guy came late and then blamed the lack of darkness in our home as we told him we had dogs before and wanted the spots to be treated. He couldn't find his tool and so he left without deep treatment of the pee places, which is why we called you in the first place. We just purchased this house and it had two dogs living in it. The price ended up much higher than we expected.

Report a concern   June 23, 2017 — Rated 10 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

They do a nice job.

Report a concern   June 23, 2017 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

It's a number 10, enough said!

Report a concern   June 23, 2017 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Mandy did a great job and was very professional and fast.

Report a concern   June 23, 2017 — Rated 9 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

Nice technician
Lightened or got rid of stains
Very soiled carpet looking clean and one color

Report a concern   June 23, 2017 — Rated 0 out of 10 by C.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

the carpets didn't smell clean after and the showers looked just the same. I told the tech its not even smooth. He went over it again. I felt like he could have did the inside of the shower door. There was also soap on the wall under the soap dish. I feel like I wasted a lot of money.

Report a concern   June 22, 2017 — Rated 5 out of 10 by S.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The guy beat the crap out of my corner bead and the baseboard. I even politely asked him to please not bump it and he said ok but did it anyway. If I hadn't had the twins to watch and could have seen what he was doing I would have booted him out. Every corner in our brand new house is married. He also just seem more interested in getting in and out of the house than he did doing a good job. The dispatch says they will send a guy out to fix everything but good grief, get someone who respects others house as the kid obviously did not.

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Great service great product. My carpets looked really good again

Report a concern   June 22, 2017 — Rated 10 out of 10 by T.V. Zerorez Salt Lake City
What do you like about our products and services?

Quick and easy with fast drying

Report a concern   June 22, 2017 — Rated 10 out of 10 by E.I. Zerorez Salt Lake City
What do you like about our products and services?

He was fast,efficient,and very professional. My floor and tile look awesome.

Report a concern   June 22, 2017 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

Kent did a great job at my house. He was knowledgeable and very friendly.

Report a concern   June 22, 2017 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

Carpet is cleaner, softer, and better looking than it has ever been.

Report a concern   June 22, 2017 — Rated 7 out of 10 by M.O. Zerorez Salt Lake City
What could we do to improve?

No complaints. We will continue to look to Zerorez's prompt, thorough, friendly & respectful service!

THANK YOU!

Report a concern   June 22, 2017 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

The technician was great! I love not having soap residue on my clean carpets. I am very pleased with the service I got

Report a concern   June 22, 2017 — Rated 7 out of 10 by J.W. Zerorez Salt Lake City
What could we do to improve?

I am not sure if it was my carpet, but the carpet wasn't as clean as I thought it would be.


Privacy Policy