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based on 33738 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and helpful service provider. Took care of the problem completely and promised to return the next day if I wasn't fully satisfied.
Zerorez was great! Very nice and professional! My carpets look great!
Your workers are very pleasant and my carpets are clean
No soap residue
I like the process of your application and removal of water with the cleaning.
Your cleaning products and equipment got my carpet much cleaner that I had anticipated!
Fast and friendly.
Left the carpet much softer them Stanley Steamer, our old cleaner.
The smell is great. I also like the fact that you try not to leave any residue behind.
Great customer service
I liked that everyone was so helpful and knowledgeable. And when the cleaners arrived to my home they were so professional and honest. And SUPER fast!
Our service technician, Alejandro Serrato, was superior! Very pleasant, reviewed throughly the wear areas and conditions of the carpet, and made our 10 year old carpets look great. Fast, friendly, and excellent work.
Carpet is really clean. Tech was on time. Communication was excellent
I like that there are no chemicals
The tech was friendly and courteous and did nothing wrong. Super guy. I think the issue is with the product. We have a Newfoundland dog and his fur is slightly oily. After the carpet dried there's spots that remained darker. We've had other carpet cleaners come that use a soap based product and it removes these darker areas. I think for houses without large dogs your water solution would work but here it didn't. I would recommend your tech that came here all day long for work. Just not sure about the product for pet owners.
The way that the provider explains the products and does his best to make our home looking its best for us.
Then do a great job on carpets & are fast. I've used them many times
your scheduling is great, you come when you say you will. Your technicians finish quickly and do a great job. This last time I was working and couldn't be there and they called when they got there and when they were done. He would have even done the walk though on the phone if I'd wanted to. You've always done a great job for me!! Thanks!!
The fellow Isiah who cleaned my carpet did a very good and efficient job.
Rejuvenated the carpet. Looks great. We also think you are expensive .
very professional, they kept me updated the entire time prior to showing up and a call letting me hold till the tech came to my house. He did an amazing job
So far I'm disappointed in the urine smell my carpet still has. I've asked to wait 48 hrs and it has only been 24. We will see how it smells tomorrow.
Friendly service and my carpets are super clean!
To be honest, the products were a plus, but the customer service was excellent. Jacob was thorough, knowledgeable, and so courteous.
Professionalism
Terrific job, the carpets sparkled like new, you were so professional, explained everything well, and were right on time. And the price was great. Thank you!
Your bid was $148.00 but it magically changed to $234.00. You have too many hidden charges for me to consider recommending your service. No mention was ever made of 200 feet per room, or because our hallway makes an 90 degree turn that it was considered two hallways, or your other hidden charge of disposing of water. Be up front with people. We have had many carpets cleaned before and have never run in to all the hidden charges.
Very thorough, fast and efficient. Adam was fantastic! It was a huge project and he did an awesome job. I would definitely recommend him.
You don't use chemicals that will leave residue on your carpet.

Great worker did a great job