- Phone: 801-288-9376
- Visit Website
based on 33737 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I guess I was expecting more of a steam clean. I bought this home 4 weeks ago and instantly knew she had a dog (a neighbor told me a husky), She had owned the home just over a year before I bought it. I carpets looked clean, but I could tell they were carrying dander because of my allergies. I feel the carpets still had a faint smell, I don't know if it is the chemicals he pre-sprayed or if it is dog still in the carpet.
I just felt the job was hurried and the two spots where the dog or cat urinated in one of the bedrooms are still there and the coach now has a stain all long the top of the cushion.
I had heard on the radio the you guys were the best, but after $300 worth of work I just expected better results. I guess if you wanted it done right rent a machine and do it yourself.
Not satisfied with family room carpet. Spots show more than before the carpet was cleaned I
The serviceman was very responsive and able to answer my questions. He called to let me know his other appt canceled and was able to come sooner than expected. He was quick and thorough and kept me up to speed with everything that was going on since I was at work
Staff friendly and well-informed, love having no residue to attract dirt, carpets look great after cleaning.
They were quick and thorough.
Technician did a great job. He was very friendly and thorough with his work.
Tech was on time and knowledgeable. The carpet looked and smelled great. The only downfall was the price, it was quite a bit of money.
The guys were very nice. They came on time. They did a terrific job. I would love to have them come again.
Not all spots were removed
This is the 3rd thing I have received asking about the experience. It doesn't bother me but some customers may be annoyed. I just answered something from them. Got a text right after he left and got 2 different surveys.
First name removed
Professional
Gets carpets very clean!
I just love the way my carpets look and smell. The service was perfect and Christian was very nice and explained everything to me.
Zero residue
Excellent carpet cleaning results. Tried the tile and grout cleaning this time and wasn't too impressed. Probably won't do it again but will always come back for more carpet cleaning.
the carpet cleaning was great, a little pricey though
You have the best customer service and my carpets look fantastic.
quick efficient and great staff
Kind of pricey
Our chair and ottoman that we had cleaned doesn't look good. Carpets are amazing. There are water/cleaner spots on the chair and ottoman
You have done a great job and your technicians are good to work with.
The efforts of your service people and your follow up if there are any questions or concerns. You clearly and seriously stand behind your work.
Prompt, professional and excellent servant. Very professional technician and clean carpets!
Online scheduling. Quick response. Thoroughly cleaned.
You changed the time of the appointment over the phone. It worked out but I did have to adjust my plans for part of the day.
House smelt lots Better and fresher after they left.
Very professional. Our carpet and upholstery look wonderful.
Uses only water, soap acts like a magnet and draws dirt to the item cleaned....
Our couch was drooled on by our son's dog, TONKA....
We LOVE TONKA but his mouth bleeds a bit and our couch was recently recovered, so we decided to let the "Pro from Dover" (M*A*S*H* reference), you folks come and take care of the stains....
We also had a coating put on it that will we can clean the upholstery next time....
THANKS, Zerorez!!!!
You technician, Ben, was very informative about the process and he worked hard to get the bad spots clean. Did a great job.
l liked Adam. he was professional and friend ly. We had white carpet, well used and it looks better than l thought it would. l liked the no water and it has dried nicely. l will usend your company again and tell my friends.
Thanks for your service.

The technician was very friendly and efficient.Did a great job