What our clients think of us!

The technician was very friendly and knowledgeable of the product. The carpet didn't get crunchy. The technician was quick in cleaning our carpet.

The great job that the technician did in creating the carpet. The nice clean smell of the process.

Quality work and friendly employees

I like the idea of no chemicals or soaps on my carpets yet still being able to get them clean. The tech called me to say he was heading over, he was here within the timeframe he stated earlier, and was very professional.

Love the no chemicals and even more my carpet was so clean!!! The technicians taught me so much about different carpets, care, stain removal and were very professional!!!!

We've had our carpets cleaned and yesterday, our kitchen floor tile and also front room furniture.
Everything went so well, that it's all a ten!
Our technician was the best we've ever had come and do anything at our home. Seriously.
Friendly, knowledgeable, accommodating and very good at what he does.

I was able to fully trust the young man that cleaned our couch and loveseat. He showed me the info that was put on by those who made the couch and told me that the regular cleaning might harm the fabric. So he used the other fabric cleaner. He also showed me what lint he could get out of a cushion by covering the hose opening with a cloth and then putting suction on the cushion. I was amazed!!

We appreciated that you don't use chemicals and liked your technicians. Thank you!

Timely service, great carpet cleaning, friendly staff. The carpets that were REALLY dirty came out beautiful!

Thanks!

The pet treatment was really high. It seemed overpriced.

The gentlemen who cleaned my carpet was so helpful, kind, and very knowledgable. He really went out of his way to answer all of my questions and was able to address all of my concerns. I will definitely be using Zerorez in the future and I have told many people about my experamce and will continue. Thank you for providing a great service and excellent staff.

The employees who work for Zerorez are what make the difference. I know that the cleaning method is what is advertised on the radio, but honestly, my carpets could be cleaner then the day they were installed but if I don't feel comfortable with the guy doing the job, I'll never call back.

Quick easy and simple. Much easier than dealing with renting a carpet cleaner.

Loved the overall outcome of how clean my carpets and grout was when the technician was done!!! I was even more impressed that my home didn't get left with a funky, infamiliar smell from chemicals other companies use!

The cleaner showed up right on schedule, provided useful tips for keeping our carpet looking clean, and worked fast in a courteous manner. I was very pleased with the results as well. My carpet is very clean and was dry within 4 hours!

I like the very clean way to clean the carpets. I like that there is now residue and your service techs are very knowledgeable about the services your provide.

My carpet looks great!

that you do not use soap

Great service, no chemical smells, just good and clean.

Friendly, informative technicians.
Friendly, helpful schedulers.
Carpets look great.

Your people are very knowledgeable about carpets, very cheerful and polite. Third time using and will definitely use again. Pricey, but really worth it.

I had a very limited window and you worked us in. I was impressed by the customer service and by our tech who did a great job

so far looks like product works. need to see in two weeks how it has cleaned. your rep was great!

Toxic chemicals are not used.

Arrived on time. Very professional and got the job done quickly.

When I wasn't happy with the work, you sent someone out to fix the problem.

Promptness, pre-arrival phone call; complete transparency about the cost of the total job before and during the carpet cleaning due to changes in plan; technician even stayed to clean the tile where a little water and dirt had accumulated. I had lots of pet urine in my carpets, and he was told the job was going to take only an hour, but it turned out to be 4 hrs. He was pleasant and did not complain at all, and stated he wanted to do the job right. Did lots of educating regarding pet urine acidity and alkalinity and the products that are used for this condition, and how they apply/expunge the urine as deep as in the pad. Very smart, wonderful technician. He told me his name, and I have forgotten. Please give him the highest regards from a very satisfied customer. Sincerely, Paula Bjornn

Need to be on time or at least close to on time. Technician showed up 4 hrs after the designated time. When you take time off work you expect to only miss a short time---end up missing the whole day.

Beginning of story: When I scheduled our appointment I fully expected to be told by the technician that our large master bedroom and walk-in closet were a lost cause. We had numerous large, ugly residue spots from both retail carpet cleaning and pet stain/odor removal products. My husband even mentioned to our technician, Rees, that we were prepared to replace the carpet if needed.

Middle of story: Rees was punctual, professional, extremely courteous and explained the process very well. He got to work quickly and finished our master bedroom and closet, office and two staircases in an hour. A huge added bonus was that the cost was easily half of what I expected and was prepared to pay!

End of story: When Rees invited me to come look at our bedroom carpet I thought I was going to cry. Not only were the residue spots gone, the carpet was beautiful! I'm still mildly shocked every time I walk into the bedroom at how amazing it looks! Our office and stairway carpets look equally amazing!

Epilogue: Thank you Zerorez and Rees, you have a new lifetime customer!

The 2 men that came to our house were very professional. They were polite and shook our hands and told us what they were going to do and the likelihood of the stains coming out of our carpet. They did an excellent job and the carpets looked great!