Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33737 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 23, 2017 — Rated 10 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

Your service guy was very professional, courteous, fast and knowledgeable. Thank you.

Report a concern   June 23, 2017 — Rated 5 out of 10 by R.K. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The guy came late and then blamed the lack of darkness in our home as we told him we had dogs before and wanted the spots to be treated. He couldn't find his tool and so he left without deep treatment of the pee places, which is why we called you in the first place. We just purchased this house and it had two dogs living in it. The price ended up much higher than we expected.

Report a concern   June 23, 2017 — Rated 10 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

They do a nice job.

Report a concern   June 23, 2017 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

It's a number 10, enough said!

Report a concern   June 23, 2017 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Mandy did a great job and was very professional and fast.

Report a concern   June 23, 2017 — Rated 9 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

Nice technician
Lightened or got rid of stains
Very soiled carpet looking clean and one color

Report a concern   June 23, 2017 — Rated 0 out of 10 by C.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

the carpets didn't smell clean after and the showers looked just the same. I told the tech its not even smooth. He went over it again. I felt like he could have did the inside of the shower door. There was also soap on the wall under the soap dish. I feel like I wasted a lot of money.

Report a concern   June 22, 2017 — Rated 5 out of 10 by S.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The guy beat the crap out of my corner bead and the baseboard. I even politely asked him to please not bump it and he said ok but did it anyway. If I hadn't had the twins to watch and could have seen what he was doing I would have booted him out. Every corner in our brand new house is married. He also just seem more interested in getting in and out of the house than he did doing a good job. The dispatch says they will send a guy out to fix everything but good grief, get someone who respects others house as the kid obviously did not.

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Great service great product. My carpets looked really good again

Report a concern   June 22, 2017 — Rated 10 out of 10 by T.V. Zerorez Salt Lake City
What do you like about our products and services?

Quick and easy with fast drying

Report a concern   June 22, 2017 — Rated 10 out of 10 by E.I. Zerorez Salt Lake City
What do you like about our products and services?

He was fast,efficient,and very professional. My floor and tile look awesome.

Report a concern   June 22, 2017 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

Kent did a great job at my house. He was knowledgeable and very friendly.

Report a concern   June 22, 2017 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

Carpet is cleaner, softer, and better looking than it has ever been.

Report a concern   June 22, 2017 — Rated 7 out of 10 by M.O. Zerorez Salt Lake City
What could we do to improve?

No complaints. We will continue to look to Zerorez's prompt, thorough, friendly & respectful service!

THANK YOU!

Report a concern   June 22, 2017 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

The technician was great! I love not having soap residue on my clean carpets. I am very pleased with the service I got

Report a concern   June 22, 2017 — Rated 7 out of 10 by J.W. Zerorez Salt Lake City
What could we do to improve?

I am not sure if it was my carpet, but the carpet wasn't as clean as I thought it would be.

Report a concern   June 22, 2017 — Rated 10 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

The cleaning is very thorough and the carpet dries quickly. The employees are always polite and hardworking, very respectful of my home.

Report a concern   June 22, 2017 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

The men that came were courteous, thoughtful and efficient. Our carpets look and feel great. In fact I as surprised they looked so good. Thank you Zerorez!

Report a concern   June 22, 2017 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

Timely and quality work!

Report a concern   June 22, 2017 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

We had carpet, wool area rugs, tile and grout, and upholstery cleaned. They all look brand new! The technician, and the products used were great!

Report a concern   June 22, 2017 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

Nice and professional technician.

Report a concern   June 21, 2017 — Rated 10 out of 10 by K.K. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets always come out very clean. Last time, they came back for a touch up we asked for; no problem. Service is professional and friendly. Affordable.

Report a concern   June 21, 2017 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

The work was done quickly and looked great.

Report a concern   June 21, 2017 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

On time, communicated well and excellent results

Report a concern   June 21, 2017 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

You clean carpets better than any one else. I have used you for a long time but my last experience was not good. When the fellow got there his equipment broke down and we had to wait 40 minutes for a new one to be brought. Which I understand. BUT he did a job that should have taken an hour in only 15 minutes and really botched it. When it dried it was candy cane stripe of clean piece and then dirty piece. I rescheduled and they agreed not to charge me but now I have to go into my shop twice on what is my only day off. But I will still call again.

Report a concern   June 21, 2017 — Rated 10 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

With what was on the carpet and the way it turned when they were done with cleaning it was great.
I am getting ready to sell my Dads condo and this will really help.

Thanks to your technician for doing a great job.

Report a concern   June 21, 2017 — Rated 9 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

No residue left behind and carpets dried more quickly than other cleaners we've used.

Report a concern   June 20, 2017 — Rated 10 out of 10 by A.A. Zerorez Salt Lake City
What do you like about our products and services?

Very professional service, friendly customer service attitude. No leftover soap film or crunch when it dried

Report a concern   June 20, 2017 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

No soap. Carpets feel and look cleaner. I like the spot remover.

Report a concern   June 20, 2017 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

Dixie was so nice and explained everything really well. She did and excellent job.


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