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based on 33991 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was prompt, efficient and did a great job!!!i highly recommend Fernando! Love that the carpets dry quickly and that there are no chemicals involved as I have pets.
I have always had a great experience with Zerorez. The last couple times I have had a stain and they thought they got it out but it has come back. This time it didn't even go away. I am not sure what the stain is. These guys appeared to do a great job but since there was two they were in and out pretty quick. Don't really have a suggestion on how to improve just not as satisfied as I usually am.
He explained the cost right up front. He took his time doing it - looks so much better! He was very polite
Excellent customer service and great job by the service technician in cleaning our carpets.
Very friendly. Fast service.
I like the clean soft feel of my carpet afterwards...I have light grey carpets and you are the
only company that can handle my cleaning!! Thanks!!
I am so very happy with the results of having my carpets cleaned last week. The technition was kind and respectful and explained everything to me before he started. He done a very, very good job and I will recommend Zerorez to anyone that needs carpeting cleaned.
Thank You Name removed Provo Utah
Your employee was polite, efficient and did a better job cleaning our carpets than the last 2 times we had them cleaned by Zerorez. I'm sorry I can't remember his name but I'm sure you have it in your records.
The carpet didn't look like we expected.
Quick and efficient! Honest! I appreciate that beyond words!
Zerorez has been cleaning the carpets at my business for many years. They always do a great job and that is why I do not bother calling anyone else.
Only used your services once a week ago. Very impressed how clean and fast you were. So far carpets look 👍
You do a good job
I have submitted my comments in the other email. Thanks.
Excellent service and a fantastic job. We couldn't be more happy.
I liked the person who came and the results she got cleaning my carpet.
I love that the technician listens to your concerns and does everything possible to do what you ask.
The carpets were not pre-treated. The dirt was smeared around and not lifted up. The carpet cleaner did not have any solutions. It was only three years sold. Sorry we can't give a more favorable recommendation. We only wish we could get our money back so we could have another company come in and see what they can do to fix it. We thought with all the advertising Zero Rez did it would be better than our local man but --- not.
Karen Last name removed
I like that there's no harsh chemicals to smell. Thanks for cleaning our carpets!
Friendly service and zero residue
I was impressed with how well the basic carpet cleaning service cleaned a badly soiled and stained carpet! The carpet was in an apartment that i had a young couple in for two years without cleaning. After the cleaning it looks nearly new. Very impressive considering the fact that the guy was a roofer and had spilled a roof sealing compound on the carpet in a couple of places!
Friendly and professional technician. My carpets look great!
Everything! Thank you!
My carpet looks like new!
We liked the quality of the product, and the results. Michelle went above and beyond to do a job that proved more difficult than expected. She worked as though she had a personal interest in our satisfaction and in the standards of your company.
Environmentally friendly
Clean carpets great, dirt and stains stay gone. Techs are always very knowledgeable
Everything
My carpet is always clean and soft afterwards. Never crusty. They are friendly and very professional. I don't have to wait around wondering if they are going to show up.

Thorough. Careful. My carpets look like new.