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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Check back in a week to see if stains reappear.
No residues and family and friends have used your service. You are trusted.
The results and the efficient polite service. The agent is knowledgable, patient with my questions and not judgmental about why the carpets are needing cleaning! Thank you.
I love that your company doesn't use any soap or chemicals.
Clean up after service! Water was left on my wood floor
I like the residue-free treatment, the politeness and professionalism of the technician, the detailed invoice, and the opportunity to inspect each area as it is completed. I also appreciate the attention to detail and extra effort to clean stubborn stains. Also, thanks for wearing shoe protectors! Very well done, Fernando and Zerorez!
There are some areas of my carpet that just don't come completely clean. I don't think it is your fault. The carpet is over 12 years old and may not be perfectly cleanable. The workman was very polite and efficient in his work.
Clean and thorough
It is working so much better than the last company I used. Also, the man who cleaned our carpets did an outstanding job.
I felt like, in his effort to be a good salesman, that our technician over-did it. I expected to pay somewhere around $200 but the price just kept going up with all of the upgrades he was selling. I expected not to have to pay for pet stains and assumed that it would be included. Maybe I am just naueve (sp) but I ended up paying a lot more than I expected. I felt as though if I did"nt buy the extras that I would not be getting a good job.
Johnah was awesome. They were really really late arriving but really did a spectacular job on our carpet!
My carpets look great your employee did a great job.
technician was on time
very thorough job
no residue
Clean, quick and reliable.
Natural cleaning methods, clean cut, polite, hard working technicians. The results are fabulous.
I changed my order last minute, aND felt like I was maybe treated differently because so. But when I had an emergency, you guys stepped up and helped me out on the same day.
I was planning on replacing my carpet in the spring but decided to try Zerorez because of the great things I had heard. I am so pleased with how great my carpet looks. I can put off having to replace it. Very friendly and professional.
I thought your pricing was high, given the quality of service.
Amazing. Thank you. I didn't expect my carpets and rugs to look so good. I scheduled today to have my park city condominium cleaned and treated.
It was very nice to have someone that new his business and very personable. Thank you
Benjamin,the tech was thorough, explained process well, and carpet looks so good
Not as clean the first time, appointment was way too late in the day for it to dry in time for us to return items to the cleaned carpet, and not a very accurate arrival time. They came a second time, without arguing, which was VERY much appreciated. But the estimated arrival time was even worse. Makes it hard to plan your day.
Your employee did a great job.Carpet looks better than it ever has when cleaned. Kitchen tile looks like new. Thank you for such a good job.
the extraction abilitty
Easy to work with, easy to schedule around my days available and especially very friendly, informative employees. My carpets dry faster with Zerorez than any other carpet cleaning I have had in the past. I would highly recommend them to friends and family.
The person who came to clean the carpet was very polite. He worked hard and did an excellent job. Care was taken to not mark walls with equipment. The carpet looks great.
The service technician was prompt, knowledgeable, and friendly. Every aspect of the treatment and cleaning of our carpets was explained in detail. Throughout the process the service tech took the time to show us the progression of cleaning in the trouble spots we pointed out. He also did a final walk through to make sure we were satisfied with the results. The carpets looked amazing when he was done and were dry within 4 hours of service. The overall experience was seamless and couldn't have gone any better. Thank you!
I liked that the technician was very knowledgeable and friendly. Also that your company doesnt use harsh chemicals or soaps that leave a residue that often attracts dirt and grime to settle into carpets again. I also liked receiving a call telling me what time I could expect the technician to arrive so that I didnt have to stay home all day waiting. All in all- I was very satisfied with the service that I received and will recommend your company to friends and family in the future.
No soap residue, which soils the carpeting more quickly.
That you use no chemicals.