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based on 33734 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There are huge spots in the front room. I already mentioned this in a text.
Did a good job
I liked how quick and efficient Zerorez was with our appointment. Thank you
Zerorez did a great job cleaning our office carpets. Very impressed.
I like that I don't have to worry about harmful substances around my kids. I also love that my carpets stay clean longer.
Our 25 year old carpet looks brand new
Knowledgeable, efficient, went beyond what we asked. Very good service.
My carpet looks just like new! I had a spot on the floor that another company told me would be impossible to get out. Zerorez had the spot out in less than a minute. The technician was professional and my carpet was dry in under 2 hours. I won't go anywhere else for carpet cleaning!
Dries quickly
No residue
Friendly worker
I like how clean you get my carpet. I like that there is no harsh chemicals used. Thank you for your service
On time, fast and thorough.
Great clean & very friendly technician! Would highly recommend!
I've never been happier with a carpet cleaning service. The Zerorez service professional sent to my house was so wonderful to work with. He was through, respectful, and helped me understand the process entirely. I highly recommend this company for the cleaning your home surfaces need. They are fantastic!!
I appreciated updates on when the technician would arrive. Poor guy had a really long day before he even got to us! He tried very hard to get a bad stain out. It does look much better!
The scheduling department is very helpful in working with my schedule and coordinating technicians, and always polite on the phone.
The technician, Adam who cleaned my carpet called to tell me when he was on his way. Then he thoroughly cleaned my carpets, removed some stains and left my carpets very clean! He was very professional and did the job in a timely manner.
I have always been impressed with Zero Rez' reliable customer service.
I was extremely happy with technicians Ben and Richard. Ben was very efficient and did
a wonderful job on my carpet and explained the cleaning process to me. I had requested
Ben as he was highly recommended to me. Richard seemed to be quite knowledgeable
with only being on the job a short period of time. I will also recommend Ben and Richard
to friends.
I still have a couple of spots that I would like Ben to come back and redo, if possible.
Adam did a terrific job. He was VERY thorough and good to answer questions.
I like that it's natural and no chemicals or harmful products. My technicians were very informative and professional.
The carpets aren't so wet. They dry out faster and don't smell musty.
I was very happy with the job he did😊 What I did not like was how late my appt was no one ever told me I was #3 usually they tell me about what time or my time could have been more useful for me.
Love that it is steam cleaning, no chemicals and there are always discounts to be found so it's a great value. My carpets looked great.
I believe the comerciales, and technicians always work hard to do the best they can.
Quick dry and carpets look great
There were a few spots where it looks like the cleaner wasn't rinsed out properly and a rust colored stains were left. A return appointment has already been scheduled.
Friendly, professional technicians. Clean carpet without all the chemicals and smelly stuff.
Dries fast, smells good and works good.
Fast drying and great techs😜
Next time I will be having the Steam Cleaner company come back in as I have had them several times in the past, even though they are more expensive. The tech did great on the stairs, but left several areas without thoroughly cleaning them, and leaving a lot of spots, where the steam cleaner would have got them out. No need for any more follow-up.
They took care of what we wanted and did not give us a hard sell on crazy upgrades.

My old carpet (apt carpet) looked as if it had never been cleaned. ( I used the standard cleaners.) So I have seen your ads and decided to give you a try and I have to say that I am quite pleased. It feels like walking on carpet rather than dry cardboard.
The technician was very nice and accommodating to my needs. Very friendly as well.