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based on 33991 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Give us more feed back as to why the carpets have so many streaks after drying.
The service has been satisfactory and the workmen that come have been industrious and very pleasant.
Very clean and professional!
My carpet looks amazing when they are done cleaning. It feels clean with no residue. The technician is always informative and does an excellent job. I haven't used any other carpet cleaner for the past three years because Zerorez has me sold!
Besides my daughters (3 yo) arm got caught in your high powered hose and you applied and charged me for the application I didn't need. Not too bad it looks great. Please make sure the hoses are not laying around while tiny tots are roaming their house.
Technicians were fast, thorough and friendly. My carpets look great and dried fast! Been a Zerorez customer for years!
Great personnel, Service, and our carpets look great!
I liked the fact that it didn't take that long to do my house. And, they don't use chemicals that would harm my animals.
EXCELLENT
My carpets always look great when Zerorez is done cleaning them! I usually get an appointment time I need. This last appointment that I had, I was put on the cancellation list because there wasn't one early enough for my needs. And someone cancelled and I got my carpets cleaned when I needed them (after renters moved out and new before renters moved in)! It was a great service! Thanks Zerorez!
Very prompt you are there when you say you will be there. And always do a great job!
Great all around, the Tech woho helped us was wonderful
I've used zero rez several times, in the past my carpets always looked clean and bright, this time not so, they are trying a new wand out that left my carpets streaked, he came back to redo, which they aren't as bad, but still can see some streaks, don't think I will use Zerorez again.
Beautifully clean carpets
Very friendly service and great cleaning job. I appreciated Christian's courtesy and kindness while he was in my home. Besides the kindness and was apparent in his demeanor, the carpets wee cleaned with utmost professionalism. We had three extremely hard stains that we had tried to get out for over a year, they are now gone! Great job Zerorez!
Your technician, Mitch was extremely professional and friendly. He did a fantastic job.
Friendly, well done.
there are 3 small areas close to furniture that did not come out
the young man will great !!
Was very happy with the fellow who cleaned my carpets. I would ask for him again. Great job, very professional!😊
Very professional and knowlegable employees.Great customer service
Customer service is more than a 10, from your first contact making the appointment, to f/u, to your technicians.
Results disappointing
Excellent service and the attendant was very courteous and did a great job cleaning our carpets.
The young man who cleaned my carpets was very professional and polite. I felt he worked extra hard to really clean some very dirty carpets and upholstery. I'd be happy to have him back.
On time!
We were very pleased with every aspect of the service as far as we can tell at this point. The technician, Richard was professional, friendly, quick and thorough! The carpets look much better and we will definitely use zerorez in the future!
Excellent techs who know their jobs and my carpets always look like new and they are 15 years old.
ask Ryan
Very nice young man. Professional and polite.
Awesome!
Mitch did a great job!