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31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no detergents, and it dried looking real good.
Did an excellent job getting out stubborn stains. Appreciated the precautions taken to protect home (booties and corner guards). Were fast and efficient. Liked the option to have a protectant applied.
Communications with us letting us know when to expect your people.
I am pleased with the results But you did not mention about the protectant or if you sold a bottle of your spray for spot clean up
Carpet is very clean afterwards without any residue or stiff feeling. Carpets were dry quickly as well.
Did a great job on my couch and ottoman, but my carpet actually smells worse.
It actually worked! I thought I was going to have to rip out our carpet but it took the pet stains out and so far so good! Our cleaner (Tim) was extremely friendly, helpful and worked very hard. You have a winner on your staff and I hope he is recognized for his outstanding performance. Will definitely use you again.
I loved the commitment to my happiness with the end product and the amazing job your product did on some of my flooring
The young man that serviced my home and his companion were well informed about the product and about the materials in my carpet. He is worth what you pay him AND more. You have a great employee there. His name was Jonah. I can't remember what the other young man's name was but I think he was in training and already had good work ethic.
I will recommend Zeroxrez to everyone. I hope your other workers are as committed. I will ask for Jonah every time.
Ben did an amazing job! He was professional and explained the process as he worked. I would highly recommend zerorez!!
Good quality for the price paid
Clean cut, polite technicians; no detergent used; gets carpets clean and they stay clean; shoe coverings; corner protectants; prompt.
The guy that came out was very helpful and professional. I think his name was Gonzalo. He gave me some good suggestions regarding my carpet. See you in a year.
There were several spots that we were told would be removed and they weren't. Also, the couch still had areas that didn't come clean. I have used your services in the past with no problems. I just feel that after spending over $600.00, it should be better than what it was
I've already done this.
fast, clean and quick drying.
The guy who came out was super nice.
The cleaning was excellent and the Service man did a great Job
We tried to get assurance that the Zerorez was safe for our couch. We did get the assurance, but as it turned out the Zerorez cleaning was not safe.
We now have streaks on the cushions that are much lighter than the rest. I made a mistake to have the couch cleaned by Zerorez.
The technician was Fernando and we are very pleased with his professionalism, demeanor, his attitude, actually very pleased with our experience. Thank you for having such well trained staff.
Everyone was very professional. Our technician, Tim, Was awesome!
They were friendly and helpful with the info and got the urine our of our carpet!
Your technicians are very courteous and helpful
We really like the empowered water and that no harsh chemicals are used. The technicians are very friendly and helpful.
I love that I don't have to worry about chemicals around my kids or dog, and the carpets looked great!
Isias saved the day! My tile looks amazing!
Prompt and Ben did an excellent job, he was very professional & courtious.
The product and the technician (Jonah) bring out the best (again) in your carpet. The work is guaranteed and I have recommended Zerorez to many friends.
personnel was thorough helpful and informative. They did a great job. thank you.
Follow-up and friendly technicians
Excellent customer service. Good clean carpets with no residue.