- Phone: (949) 387-2222
- Visit Website
based on 32813 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very knowledgeable and very courteous. He's a very good asset for your company.
Nothing. It's only been a day and I'm waiting to see how the carpets look in a couple of weeks
Cleaning came out great - better than I expected!
Stays clean longer than regular cleaning. Service people friendly and hard workers.
maybe post your charges on your website.
Let customer imput what areas they want cleaned.
I thought Dennis was great; I am still waiting for the rugs to dry, to see if I like the product. I would definitely recommend Dennis.
I love zerorez. You guys do such a good job. Dennis was super friendly and professional. I was very happy with the way that my carpets looked afterwards.
No chemicals, dries quickly and professional technician (Robert Keith)
Serviceman Dana very professional. Did a great job.
Efficient and friendly technicians. Thorough cleaning and carpet dries very quickly!
There are no chemicals used on the carpets.
Each time ( 4 to date ) we have some problem with the cleaning. The first three times, there were lines in the carpet after the cleaning. The technician came back a day or two later and re-cleaned the carpet. The last time, there were no lines but our house smelled like wet gym socks left in a locker for a week. It has never smelled badly after the other cleanings. We put fans on and left the doors open overnight and the next morning the smell was gone. He did put a solution on a coffee spill that had an unpleasant oder but that was gone before he left. I am going to give your service one more try when we are due to clean the carpets again but I'm not sure I would recommend the service.
Prompt on showing up and carpet came out 98% clean. I am wondering if there's any way that they could come back and hit the edge of the steps to clear out the stain that still remains there. Just asking! Otherwise Jorge did an awesome job. Will I recommend you? You better believe it I will!!! Thanks for your service.....
I contacted your office re. continued leaching thru carpets mof dog tracks and vomit. Your phone staff was professional in talking with me re. problem aeas, rescheduled another cleaning of spotted areas. I was charged $114.00 for this. I felt it was too high
but I paid it.
You are asking for current feedback. Unfortunately the dirty path way and same spots have reappeared. At this time I will try to get it up myself. But I do have Cancer and am not suppose to be bending down,exerting myself,etc. Name removed
No chemicals used
No harsh chemicals or soap used.
I have a stain in my hallway that I was wanting removed. Also have some other dirt spots that were not cleaned. I have stainmaster carpet and these should have come out.
Do a good job. Clean and neat.
No chemicals or soaps because I have small children. Friendly service and great results!
The cleaning process works well and the staff/tech was very friendly. Had a problem spot on a microfiber sofa that we thought would never come out the tech paid special attention to it and the spot is gone.
prompt, efficient & knowledgeable. Very satisfied with service
You are prompt. If for some reason you run late you always call to keep the customer informed. This is greatly appreciated. The carpets look great without the use of soaps that attract dirt. I am very pleased with your service.
That it uses no chemicals to treat the carpet.
The end result was amazing.
on time, my rug looks great, and it dries fast, very professional
technician was on time, very professional, did a great job, and just a pleasant guy.
very professional. always frendly when I call. estimates are spot on no suprises.
The depth of cleaning without the use of chemicals
The service techs are extremely nice and knowledgeable. They are always on time. The carpets look great!
The technician was very professional and did a great job in cleaning the carpet. He called to let me know when he would arrive and kept me updated.
It's been over a month since the cleaning, and the carpet still looks clean and there are no spots that have come through after the cleaning.