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based on 35028 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The results are terrific ans staff is professional
We exclusively use zerorez
Thorough and professional
Great service and loved the results.
A bit more care on traffic areas. Alfus was awesome, I enjoyed him.
I was also overcharged. Originally I was charged the $139.00 February special, then he came back and told me is actually $214.00. He explained that it was on the invoice and I paid it. Once I came to work I saw the coupon for $139.00.
I would like to schedule carpet cleaning quarterly at $139 as an ongoing customer. Please advise if this is doable. Thank you in advance, Tiffany Gecsey Phone number removed my cell
Efficiency and accuracy.
Very happy with each service provided.
It took out stains I thought would be there until the carpet was replaced. Thank you
NO SOAP RESIDUE AND THE GREAT SERVICE GIVEN TO ME FROM PLACING MY ORDER TO THE PROFESSIONAL SERVICE FROM THE TECHNICIAN. THANK YOU ZEROREZ
NOTE: THE PRICE IS RIGHT
does what is advertised.
Our technician, Brian was incredibly professional and hard working! Upon arriving on time, he immediately went to work and amazed us with how quickly and efficiently he cleaned the carpets. The biggest difference was the smell. As this was a boat that was cleaned, it always had the worst smell, even with the windows open, you couldn't get away from it.
We were truly impressed by how fresh it smelled after the cleaning, but more so a week later after being closed up for 7 days. Upon opening the door, we were hit by how remarkably fresh and clean the boat smelled, even the towels which used to take on that horrible stench, was as fresh as if we had just pulled them out of the dryer.
Thank you, Brian and thank you Zerorez, we continue to recommend your amazing service!!
No residue
There are no chemicals to worry about.
As a long time customer I wish I could have the same technician each time. Some technicians are better than others.
After a full 24 + hours, the majority of our carpets are still wet. Not damp, wet. Which, in and of its self is fine, but we thought part of Zerorez's deal was no residue and fast drying; even the tech said it will be dry in 4-6 hours? We've left the windows open and house fans on and still wet. So that is pretty inconveinient, since it soaks through the "blue booties" and through our socks.
Great job cleaning everything!
No chemicals and the service is excellent!
The customer service was outstanding! We really appreciate the great work that our technician provided. We never thought the stains off our kitchen stools would come off. They look amazing! I did want to say thank you to the technician for taking his time and for being so honest and knowledgeable about the work he provided. Sometimes you get people and or companies that try to milk you for every penny but not him nor Zerorez.
Again thank you...
Regards,
The Rees Family
Does the job every time!
We like that the products works and Brett did a great job.
The dedication of your servicemen to perform the best results possible. This is the third time I have had Zerorez clean my carpeting.
I greatly appreciate the effort made upon a return visit to help clear a particular problem.
The product is chemical and soap free. The result it fantastic! And the technician was so professional.
Technician (Dennis) brought corner protectors and mats to protect my home's interior. Did a thorough job cleaning and asked me to inspect his work (to me a sign of confidence the job has been done well). Already referred a friend - great job!
Clean and efficient
Great service!
Mostly - my carpet is clean. I also like that it is easy to schedule service, and the work is done on time and efficiently.
truckmount and not a portable hot water and no soap
The cleaning and deodorizing of my sofa was done with NO damage to my floors; he was thorough, making sure that all the work area had been protected. The sofa was ready to be used by that evening and it was smelled heavenly! It is almost a week later and I still love to sit down on it and catch that little whiff of freshness!
great job definitely would use you folks agin
Good product, friendly employees.