Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32813 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 1, 2013 — Rated 10 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

prompt, pleasant, carpets looked great

Report a concern   August 1, 2013 — Rated 3 out of 10 by E.J. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I still have spots on my carpet

Report a concern   August 1, 2013 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

that you don't use soaps

Report a concern   August 1, 2013 — Rated 8 out of 10 by D.G. Zerorez Los Angeles
What could we do to improve?

IT TOOK THREE VISITS TO CORRECT PROBLEM.

Report a concern   August 1, 2013 — Rated 10 out of 10 by C.Y. Zerorez Los Angeles
What do you like about our products and services?

The teck did not put the guards around the doors, etc. as I was told he would do. My mother asked him to do that and he stated that they don't do that any longer and that he would be careful. There were some markings as a result of not putting the guards up.

Report a concern   August 1, 2013 — Rated 10 out of 10 by G.C. Zerorez Los Angeles
What do you like about our products and services?

Arrived on time. Did an excellent job. Priced as quoted. Extremely satisfied

Report a concern   August 1, 2013 — Rated 10 out of 10 by L.R. Zerorez Los Angeles
What do you like about our products and services?

Professional and thourough

Report a concern   August 1, 2013 — Rated 5 out of 10 by C.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpet was certainly cleaner than it was before your services, but not as clean as I had expected after it dried.

Report a concern   August 1, 2013 — Rated 10 out of 10 by G.O.D. Zerorez Los Angeles
What do you like about our products and services?

Products live up to expectations, carpets stay cleaner longer.

Service is excellent and on time.

Report a concern   August 1, 2013 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

The carpet dries quickly and your technicians are always very courteous and professional.

Report a concern   August 1, 2013 — Rated 10 out of 10 by Kenia Elias Zerorez Los Angeles
What do you like about our products and services?

I am very happy with the service I received both in the type of product you use and the person Larry I received the most excellent service. When I call back in six months to a year I definitely would be requesting for Larry. He is very dedicated to his job and you can see that he has pride in his job that he does. Thank you for having a great employee that takes pride in his job.
Kenia Elias
Redondo Beach, CA

Report a concern   August 1, 2013 — Rated 10 out of 10 by G.J. Zerorez Los Angeles
What do you like about our products and services?

Does a great job cleaning and getting out the tough spots in our carpet.

Report a concern   August 1, 2013 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

LOVE Brett, love that he's always on time or early, he is thorough and cleans up all the water afterwards, he's super nice to my family, respectful of my house, and does a fantastic job with a great attitude. Oh, and love the product also - non-toxic is all I do so I wouldn't consider anything that's not non-toxic, fast-drying, and no soapy residue to attract dirt. Your company rocks!!! You put all other carpet and upholstery cleaners to shame. I have mentioned you guys to several friends and associates.

Report a concern   July 31, 2013 — Rated 10 out of 10 by Jill Ziegler Zerorez Los Angeles
What do you like about our products and services?

I like that my carpets come out very clean.

Report a concern   July 31, 2013 — Rated 10 out of 10 by Tess Abando Zerorez Los Angeles
What do you like about our products and services?

the result says it all. the attitude and the skills and knowledge of the staff was excellent. Brett was the staff that came to do the service

Report a concern   July 31, 2013 — Rated 10 out of 10 by L.U. Zerorez Los Angeles
What do you like about our products and services?

Cleans MUCH better than traditional cleaning companies. No residue, no toxicity, no smell. Great service.

Report a concern   July 31, 2013 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

No residue, no toxic chemicals

Report a concern   July 31, 2013 — Rated 10 out of 10 by Michele Sheehe Zerorez Los Angeles
What do you like about our products and services?

The service was excellent. The end result was 10 on a scale of 1 to 10.

Report a concern   July 31, 2013 — Rated 9 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

I would think that by now I would have been offered a commercial account.

Report a concern   July 31, 2013 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Prompt, on time, professional. Sam - the tech was genial, informative and did a very thorough job. Carpet looks good after drying. See you again in a few months. I think the overall cost is just a bit high for such a small house and the actual area being treated. Maybe next time this can be addressed. Thank you!

Report a concern   July 31, 2013 — Rated 9 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

the carpets are very clean

Report a concern   July 30, 2013 — Rated 6 out of 10 by L.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Hopefully the spots won't come back this time.

Report a concern   July 30, 2013 — Rated 10 out of 10 by Abey Fonn Zerorez Los Angeles
What do you like about our products and services?

It cleans the carpets well in a green healthy way

Report a concern   July 30, 2013 — Rated 5 out of 10 by E.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpet was left much wetter this time compared to the previous time. The technician said he had to apply a large amount of water to get the carpet clean, but I don't think the carpet was more dirty this time, and it isn't any cleaner this time. I think this may point out a limitation of the process where the only way to do a more effective cleaning job is to apply more water. In comparison using a combination of water plus agitation may achieve more cleaning with less water.

Report a concern   July 30, 2013 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

My service man was prompt,timely and professional. Any question I asked was answered confidently. I appreciated the pre service email of prep hints.

Report a concern   July 30, 2013 — Rated 10 out of 10 by Janet Roper Zerorez Los Angeles
What do you like about our products and services?

Excellemt service

Report a concern   July 30, 2013 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

I can't address your products as I have never used them. Your service was first rate in that my carpets and upholstered furniture look good as new.

Report a concern   July 29, 2013 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

The guys are prompt and call ahead. Work very hard and take me through the house to show me everything they have done.

Report a concern   July 29, 2013 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

We use your company mainly for carpet cleaning. The carpets stay cleans longer. Your techs are very professional. The past 3 times we had Livingston clean our carpets and we will continue to request him.

Report a concern   July 29, 2013 — Rated 9 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

The carpet looked great and all of the pet stains were gone.


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