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based on 35412 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was, as in the past, pleased with the total service.
Customer friendly and very pleasant Technicians, as well as knowledgeable and explanatory as to after instructions for the area rug cleaning.
Competent, friendly, and polite.
Thank you!
Area rugs look and smell great!
I normally clean my own carpets, but I needed them to be properly refreshed and cleaned by Zerorez and their specialized patented water. Good arrival time and completed the task in a timely manner. Thanks Zerorez!
Technicians
Sal is Professional, Pleasant and Extremely Hard Working… My old carpets look new… he is a Miracle Worker!
I love to walk barefoot on carpet after the cleaning… No leftover residue…
The our company, products and employees the BEST!
Thank You
Sal is the best, most skilled, and thorough cleaner. Always happy with his work at multiple properties over ten years.
Aaron gave us excellent service
Marcel! Friendly, respectful, and very knowledgeable about carpet cleaning. I don't love bringing strangers into my home but Marcel made it a relaxed experience. He cares about doing the job right and seems to love educating his customers, too. The price was fair ($149 for a dirty pet-stained bedroom and bathroom). I will call Zerorez next time.
Our Technician was excellent!!!
Jackson was very competent
and did exacting work
I love Zerorez, and have been using Zerorez services for years. This last time, Rudy did a great job as he has done in the past and my 22 year-old carpets really do look brand new. On this last visit, Rudy was on time, professional, courteous and attentive. The carpet looks terrific, and I am very pleased!!!
Nancy Dewey
Great service. Knowledgeable staff. Thank you for a great job!
Punctuality
Efficiency
Friendlynes
Clean carpet
Educational
I have used this company twice. I the people are wonderful and accommodating. I book every four months and always will recommend them.
We were very pleased with the services provided by ZeroRez. Brandon, the technician, did an excellent job. He arrived on time and we appreciated the call to let us know when to expect him. He protected our flooring by covering it and wearing booties and did an excellent job cleaning our furniture. He was very personable and professional. We will request him when we are ready to have our recliners cleaned. We highly recommend ZeroRez.
My carpet was greatly in need of care, it looked like the example shown on your promo special card and I was skeptical of how well your service would do. But your technician, Julio Castro did a fantastic job. Great guy too, very personable with a desire to provide excellent service, which is important when allowing someone into your home.
Our technician, Rudy was very helpful and answered all my questions. He did a great job.
Makes the carpet look new. Soft like new. Dries quickly.
The spray used on my stairs has ruined the paint on the wall beside the stairs. It is bubbling and marred and I have pictures and will be calling management on Monday. The technician was nice but this has never happened before and it is bad.
Great service, but Sal needs to be mindful of the time it takes to discuss everything when people are working..
The service was very professional and the young man was very respectful and polite. The carpets came out fantastic. I would tell anyone about your services.
Julie B.
No soap being used.
On time and friendly.
Professional employees, incredible work getting stains out of carpet and safe for my family. Thank you!
Very clean and on time.
Good workers, on time, great
Job
No heavy perfume
Julio explains thoroughly
Matthew Hammond was the technician that came to our home. He was awesome. On time and very knowledgeable with the service that he provided. Also very courteous. He did a get job!!!!!!!
Most amazing carpet cleaning I’ve ever had. So clean, fast drying, friendly professional service start to finish. Will be using them again!
Salvador Alverez was great! he did an amazing job on the carpet. I had pets and it was very dirty and stained but the ZeroRes solution was the best I've seen my carpet look so clean (looks almost brand new, with just a couple of permanent stains. I'm a very happy customer, thank you!
I use one service person repeatedly over the years.... He is friendly knowledgeable and efficient!