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based on 32813 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not having luck with spot cleaners but will try again. I'll call if I'm not successful.
On time, and a job well done. Nice guys too.
Fresh and ckean smelling. No soapy residue and quick drying. Service was excellent. The 2 workers were very professional and did an awesome job on our carpets
How well you take soap out of carpet after it has been cleaned incorrectly----
Find a new tool to clean the edges of carpet especially along the walls or on the stairs where the dirt seems to accumulate.
I am a customer with oriental carpets that I feel require special care. You have so far been excellent in providing what I need. I like that I can drop off the carpets and pick them up when they are ready. No detergents is very important in the care of old carpets so your work fits my needs perfectly.
Thank you,
Peggy Johnson
Prompt, good service and very good representative/worker.
First, there was no residue! Secondly, the technician was informative, helpful, and did a really great job. (My dog even liked him!) Also, he placed orange corner protectors everywhere the hose might rub up against something. No carpet company I have ever hired EVER did this. I look forward to doing more business with you.
The service was excellent. I was concerned about the return of what seemed to be stubborn stains, but nothing has returned! My carpet is clean and soft to the touch. I am also comforted knowing that I don't have a soapy residue. My technician, Jose was professional, kind and very knowledgeable.
Cleans the areas no matter what carpet, rugs, or hard surfaces the best out of any other company I've used
The technician who cleaned my carpets, Jose Mijares, was very friendly, knowledgeable, and did a great job overall. My carpets were filthy and he was able to make them look great again! I will definitely be using Zerorez again!!
Gil was on time, actually early! He was courteous, and very knowledgeable about his service, as well as the carpet that he cleaned!
Awesome service great product. Employees are always clean, neat and well spoken and courteous.
Your emergency kit is excellent. Has worked on stubborn stains in betweeen major carpet cleans.
Zerorez treatment left my carpet the cleanest its been in many, many years. If your advertising is accurate, no chemicals were used, which I like. The service agent was very professional. I should have done this years ago.
No chemicals. Extremely efficient employee who did a great job and was very nice to talk to. I will call again.
The carpets came out really clean. Better than any other cleaner I have used. I plan to use Zerorez again.
COnsistency
THey made my floors look brand new! I was just overwhelmed with what a difference the Zerorez cleaning made on my grout - I never thought the tile would look that good again. And my house smelled delicious!
Easy to make convenient appointment. Comes when scheduled. Does a good job on the carpet.
Amazing results, and very good service!
Quality and results of service, professionalism of servicemen.
Thorough cleaning
You get the carpets super clean
The young man's name that came to clean our carpets was Bret. He was very polite, professional and nice. I was happy to see him put the plastic protectors by the door frames and the floor protector. We are very happy with the results and were happy that the carpets dried faster than with other companies. We'll definitely use you in the future.
The all-natural way of cleaning was amazing! My carpets, which hadn't been cleaned in three years, looked almost new! In the entire house there were only two stains him couldn't get out. Eduardo was fast, friendly, and efficient.
Our carpet was soaking wet when you finished cleaning the carpet. The next morning it was still very wet and it is summer time. We were gone for a few days and when we came back it was still damp. My office got a bad smell in it from the wet carpet. I have cleaned our carpets, we have had Stanley Steamer and others, the carpets have never been that wet. In the past the next day the carpet is dry. We have some brown spots. I do as good with my Bissel cleaner. Do not use us as a referral. Art Last name removed
no chemicals.. cleans up soap we used to try to clean up spots. Brian and David are VERY respectful and professional. I liked the corner things so the hose does not mark corners. I have referred many of my neighbors to Zerorez. Brian did my nextdoor neighbor today and they were very happy!
You were on time, efficient, and my carpet looks great!
1) arrive on time or call when you are late. This is the 3d time I've used zerorez. This is the first time you were so late. I was scheduled for 8am - noon. I called at 10:30am and was told there was a truck down so my tech would be late but would be there before noon. I called at 12:30. Debbie answered and said it was the tech's job to call me if he would be late, not hers. The tech finally arrived at 12:45. Someone should call. The techs are working.
2) I had the bathrooms cleaned and the tech did not clean the flooring behind the toilet