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based on 32814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
A great job on cleaning our carpets
it is just excellent would not have any other company clean my carpets
There have been a handful of carpet stains around our office. We have used a variety of other carpet cleaning companies and the stains never disappear. One treatment with Zerorez and the stains were gone! The carpets look great and shame on us for ever using another carpet cleaning company. We are Zerorez customers for life!
Excellent results. Professional workers
they simply work and stay clean longer
knowledgeable technicians and the carpet dries fast and remains clean for a longer period of time.
No residue. Great service.
Dana arrived early in the 4 hour window we were given. He did a great job on our very dirty carpets and was finished much sooner than I expected. Carpets dried nicely and look/smell great!
Prompt service. Reasonable, negotiable pricing. Good advice. No chemicals! Call before you come. Courteous staff. Left our home clean. Love you guys!!
The technician that came to my house had a SERIOUS need for an attitude adjustment. I moved all of the chairs and items on the floor to make his work easier. I moved the love seat, small end tables, coffee table away from the large spots that he needed to see. I asked him to help me move these few light things back. He told me in a disrespectful voice and body language that he would not move furniture, that would cost me more. He stated that he did not lift furniture at all. I asked about the small styra-foam under legs etc. of furniture. He repeated he did not lift furniture. I immediately called the office. I couldn't believe that any member of your staff would behave in this manner. I've only used your service for this carpet over the years. He ended up cleaning the carpet. He removed the equipment, accepted my check, and left ...no closure, nor apology. I HOPE this is not a sign of diminishing customer service. I will have to think about whether I'll use you again. The supervisor who called me told me they can send me someone else next time. I guess that is all right.
Rugs and couch look GREAT! Service person was conscientious and very helpful!
Knowledge of service personnel - already have recommended you to my friend in San Francisco
It works, simple and beautiful, carpets look like new or probably better. I wish I could have them done monthly as the whole house feels vibrant and fresh in a way it never does after a vacuum!
Brett, who has done the work twice for us is also fantastic.
While I appreciate the help that was provided in trying to get per urine stains out, the tech told me the carpet was very wet when they left and advised me to keep fans on it. For 3 days I had fans on it and kept the a/c on but it still mildewed and left problems. For the price I paid, I am just disappointed.
the fact that it is environmentally safe
Great job was done on our carpets and our tile floors.
very prompt and professional
Carpets look great! Thought it was very expensive since the whole area cleaned was about 600 sq. ft. BUT the men were courteous & they did a great job.
Representative was knowledgeable. Worked especially hard on our areas of concern. Provided protectors for furniture without being asked. Offered booties so we didn't have to deal with paper all over areas done.
I like that the carpet stains haven't returned yet as they usually do with other companies.
The carpets seem to stay cleaner longer.
Since first finding Zerorez in Colorado, I've not used any other company for my floor care needs, and regularly recommend this company to friends and family. My last service was done by Robert, and he was very meticulous and thorough cleaning a linoleum floor that was heavily encrusted with wax over approximately 50-60 years. He did a fantastic job on all of my floors, was courteous and professional throughout the process, even though I know it took him longer than anticipated. I Love Zerorez!
TNT carpet came out clean and no chemical smell. When I Hoover the carpet I noticed I' not picking up much. I like your service.
It really gets the carpet clean with no residue to attract more dirt.
It didn't take long to clean and dried quickly. Carpet looks great!
Receipt sent by email within minutes
I enjoyed the honesty of the man that was here. Usually carpet cleaners tell you they can do it all and charge you too much. This man was honest about the service and I truly appreciate it. He was on time, polite, left me with no clean up. The carpets dried when he said they would and they do look nice, Liz Last name removed
Excellent product without chemicals that produced a thorough carpet cleaning, as well as excellent customer service from time of quote to the tech that did the cleaning..Excellent, Excellent, Excellent!
great looking carpet and wonderful customer servic
Carpets came out great.