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based on 32814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician, Gil Rogers, did an excellent job. The carpet looks like new!
The on-line registration was easy. The appointment scheduler woman on the phone was very helpful and friendly. The technician Brett was knowledgeable and very concerned about customer satisfaction.
A good team
No soap or chemicals. Stains don't come back, safe for pets and I like everything about it. I always recommend Zerorez to anyone I know.
The phone Reps were very courteous and went out of their way to find an appt. for me. The Tech who did my carpets was prompt, VERY cheerful, more than willing to be thorough and NEVER complained.
The end result was the BEST I have ever seen. Everyone coming into my home has commented on it.
clean, no residue, no chemical smell
Although the carpet looks clean, he did not properly protect our wood floor and banister, and left scratches on both the floor and banister. I thought he would offer a discount because of the damage he did to our home, but he didn't. I have allergies, and my air purifier has been on high speed, and says there is dust in the air. We have vacuumed numerous times, and finally today, it has dropped down to a lower speed and says the air is clean. I don't believe there is no residue.
Great end results; knowledgeable technician; great customer service.
Very good smell, barely any noise while performing the cleaning
No chemicals, nice serviceperson, easy scheduling.
Cleaning was excellent and done very professionally.
When something goes wrong you work really hard to make it right.
Very easy to schedule. Very happy with the result and completed in a timely manner.
That you use water only, no soap.
Livingston was very nice, very thorough, but done quickly. We will definitely continue to use ZeroRez for our cleaning services here at Ministry Partners. Thank you.
THE PRODUCT-WATER IS ABOUT AS NATURAL AS IT GETS. IT JUST MAKES SENSE WITHOUT THE ADDITIVES THE CARPET WILL LESS LIKELY TO ATTRACT DIRT. I HOPE THAT WILL BE THE CASE OF ACCIDENTAL SPILLS OR SHOES TRACKING IN THEIR STUFF. I DO MY BEST TO KEEP THE CARPET LOOKING ITS BEST.
This is the second time your service tech Dennis has come to my home. Dennis is friendly and does a excellent job.
First name removed
Service person was on-time, polite and efficient and my carpet looks better than I ever expcected.
They kept us informed when they would be arriving. They were very thorough and quick. I was surprised how quickly they were done and the finish results were amazing.
Our carpets had not been cleaned for 8 year and we had an elderly dog. After zerorez cleaned our carpets they looked like new. Thank you so much - Highly recommend.
The fact that no soap is used.
From making the appointment, the followup reminders, punctuality of the serviceman, politeness, and thorough cleaning, Zerorez did a great job.
On time, knowledgeable, took great care in protecting furnishings. . . . just overall very, very pleased. Have already recommended to my friends!
Great service - it was easy to schedule an appointment, they came promptly, and Dana cleaned my 2 sofa cushions that someone accidentally dropped, then sat on, chocolate-covered blueberries, beautifully! I definitely felt that it was very important to the technician that I be completely satisfied with his work, which I was. And the cushions dried quickly, too and look like new! (My couch is only 6 months old so it was very important to me to restore it to its pre-chocolate-disaster condition - and Zerorez delivered!
your personel and service
I like that the staff is friendly, that they are considerate of my time, that they are a Christian organization -- I like to support Christian organizations -- and I like that they did a fantastic job! I love the warranty and the best part is that they just used water! No residue! No chemicals!
clean and polite and did a good job
It is done quickly and with little disruption. Your field staff is always courteous and on time.
Nothing left in the carpet! You technician was very
The personal touch along with the excellent work.
No chemicals
Robert has a wonderful professional and an expert at his job! We are very pleased with the look and feel of our carpets and rugs! There is no better system to recommend and we will be repeat customers! Thanks for serving us WELL!
Bill and Name removed