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based on 32814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
efficiency, communication, taking time to explain and job well done
The gentleman that came to the house was very polite and friendly. My carpets looked great and he was able to remove stains that had been there for a while
You guys always pull up my stains and they don't come back and your guys are always really nice
It appears that a large section close to the center of our living room was either missed or not given the attention it needed being a moderate to high traffic area. Bummer. Hoping that a return visit will take care or it.
Fast and the best results possible.
The non-detergent aspect as well as courteous service.
Can get any stain out and fantastic customer service.
Friendly and professional service. Amazing results.
Great Service ,no bad chemicals, Fast drying, I only use and Recommend Zerorez
On time and very clean results.
I really appreciate the professionalism of your techs. Gil came to my home. He was wonderful and did an excellent job on my carpet. I will always call Zerorez for any future floor care.
The Zerorez associates are always friendly and thorough. They show up on time and they do a great job everytime.
Low amount of carpet dampness, no residue, great technician.
I think it's a great company and really tries to make sure everything is done to the customers satisfaction! I am very happy with the results! Thank you Zerorez!
does a good job especially removing stain
In the past I have always rated Zerorez a 10. However, the visit 3 days ago was less than what I expected. Some areas were not as clean as past Zerorez experiences. Furniture was not moved, as a matter of fact I found crumbs on the carpet under one of the chairs the same day the tech left. And he had the nerve to tell me that he usually charges and extra $50 for vacuuming services. Really??
Service that Gil provided was excellent. Very professional & efficient. My carpets look new!!
My carpet looks great! Just took a long time to dry is all.
I like the 30 min "heads up" before their arrival so I could plan accordingly. My service tech, Wilson, arrived on time and although I declined the waterproofing treatment, I will definitely do this when the carpet is replaced in 2014. Very professional & friendly.
you really clean the carpets, always on time, very professional.
Robert was a very professional technician. Excellent service!!!
Very quick professional. And good
Richard was terrific. He was very knowledgable about our carpet and the uses of Zerorez. I would recommend him to anyone.
The technician was very efficient and helpful did a great job I recommend him to anybody.
Friendly and professional service person. Job well done.
Very helpful and friendly staff. Not pushy. Thank you.
I recently purchased a home that was incredibly dirty. My carpets are much better now that they've been cleaned. The protectant on the stairs will do wonderfully.
I was very satisfied with cleaning. Very impressed! Great customer service!
Jorge was excellent in cleaning our carpets. He worked very hard on getting the carpets to look great.
no chemicals just good clean water!