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based on 32814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are very happy with the results;our high-traffic area looks great! Your representative was very professional and very pleasant.
Your technician was friendly and diligent
The end result is very good. The cost of spot removal was extremely high. The estimate for grout cleaning was also extremely high considering our tiles are 17" - much less grout that a 6" or 8" tile floor. We will handle future spot and grout cleaning ourselves. Our carpets look really good so we will probably call you again for cleaning.
Zerorez always does an excellent job. They are professional in every way. I have been happily using their services for years and I love the fact that they don't use soap and don't leave any soapy residue. Use them. You won't be disappointed.
That the carpets dry faster after a cleaning by Zerorez and less dirt is attracted in between cleanings.
Nice friendly service, quick, efficient, and clean. Carpet and rug looks great!
Very friendly and beautiful results....mw
Dennis was a great guy, the carpets always come out clean and dry fast - and stay cleaner longer with no soapy residue left behind. The best carpet cleaning service anywhere, ever.
The technicians, both in Castaic (Marcel) and San Pedro (Eduardo) were professional and courteous. Their work was border line miracles. Definitely first rate.
It seems to get the carpet really clean.
Professional technician and service
The clean carpets are amazing!
The fact that you do not use chemicals.
I like that you use only water and not soap to clean the carpets. I also like how careful your technicians ar not to damage my walls or furniture.
My wife was happy with the job and I was also. However, when I went to pay the bill I thought it was more than I was originally told but I paid it. Then I later looked at an invoice sent over the internet and it showed that I paid a $15 tip. Sorry I would not have done that! It should hot have been included in my bill and any ti should have been at my discretion. I am a contractor (do't get tipe) and do not appreciate being billed them. It would be the main reason not to call you again.
I was very pleased with the results. The service was fantastic!!
Larry cleaned our carpets.
He's friendly and a hard worker.
That the alkaline water removes all the dirt and leaves the carpet fresh and clean. Dried in 10 hours ( overnight).
consistently the best
Very quick and carpets looked great
Great and reliable!
Carpet looked brand new after cleaning.
We were thrilled with how the carpet looked. We had a LOT of pet spots that disappeared with the pre-treating done prior to the cleaning process. However, two weeks later and the spots are back... :( Name removed Phone number removed
Existing minor stains came back quickly.
you really should do a follow up, just about anyone can get the carpet cleaned at the beginning, we will see after a month and a few months how it is. But it is good that you are at least trying.
Always great results!
On time, professional, and courteous staff. Carpets are cleaned very well in a timely manner.
No Chemicals
I like the idea that chemicals are not being used but the carpets came out looking great.
works well