Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32814 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 15, 2013 — Rated 10 out of 10 by Joe Martin Zerorez Los Angeles
What do you like about our products and services?

Good job cleaning and the technicians area always knowledgeable, neat and courteous.

Report a concern   November 15, 2013 — Rated 6 out of 10 by L.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Spotting treatment was not effective. Most of the spots still remain.

Report a concern   November 15, 2013 — Rated 10 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

Tecnhician did a great job. Took his time to get the spots / stains out.
Like the fact that there is no soap residue.
Technician spot cleaned the arms of our recliner. We will book him to come back and do the full chair and our two couches

Report a concern   November 15, 2013 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

I loved working with the Zerorez Tech. He was very knowledgeable, helpful and friendly. I was VERY happy with the result. My carpet looks so nice. Thank you.

Report a concern   November 15, 2013 — Rated 10 out of 10 by P.J. Zerorez Los Angeles
What do you like about our products and services?

Carpets are cleaner than the dry carpet cleaning service I had been using and the price was less!

Report a concern   November 15, 2013 — Rated 9 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

no chemicals. Fresh smell afterwards.

Report a concern   November 15, 2013 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Knowledgeable, professional service provided

Report a concern   November 15, 2013 — Rated 10 out of 10 by F.O. Zerorez Los Angeles
What do you like about our products and services?

Great

Report a concern   November 15, 2013 — Rated 5 out of 10 by J.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpet was more wet than expected. Payed more than expected.

Report a concern   November 14, 2013 — Rated 10 out of 10 by Gail Kimmel Zerorez Los Angeles
What do you like about our products and services?

Carpet stays cleaner,longer with your cleaning service. Don't know why, but whatever you do works better than the rest.
Also your employees that we have had are quite friendly, clean cut and do a great job.

Report a concern   November 14, 2013 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

The product, friendly people.

Report a concern   November 14, 2013 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

The obvious...no residue. It is an amazing transformation. I had 2 vehicles cleaned at the same time as the carpet in my house; my boyfriend's truck upholstery and carpet and the carpet and floor mats of my car. Seriously brought them back to new vehicle status !!
It seems I do not have to vacuum my carpets as often since they've been "Zerorezed". Dennis the technician was very professional and informative with an attention to detail I totally appreciate.

Report a concern   November 14, 2013 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

The clean products are what brought me to Zerorez and are what keep me with the company. Most recently, however, I had very positive interaction with Justin, one of your managers, who helped work through some questions I had and resolved the underlying issues. That was very reassuring and a good reminder about Zerorez' commitment to customer service.

Thank you!

Report a concern   November 14, 2013 — Rated 10 out of 10 by D.V.E. Zerorez Los Angeles
What do you like about our products and services?

You usually make the carpets look like new

Report a concern   November 14, 2013 — Rated 10 out of 10 by Paul Brennan Zerorez Los Angeles
What do you like about our products and services?

Friendly, knowledgeable tech, timely, meticulous.

Report a concern   November 14, 2013 — Rated 9 out of 10 by N.M. Zerorez Los Angeles
What do you like about our products and services?

Easy Fast clean

Report a concern   November 14, 2013 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

Pleasant serviceman. Pretreated as requested Looks grreat.

Report a concern   November 14, 2013 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

I've been with you since the beginning. Your customer service staff is excellent. The technicians that come out know the product, provide great service and the results are excellent. I like the fact that there is no soap used. Prior to using your company I used the usual companies, it actually took several cleanings to get the soap residue out. Once this happened the carpets looked better and better.

I wish you would go back and accept AMEX. And it would be nice to have the same technician if possible.

Thank you
RP Irvine, CA

Report a concern   November 14, 2013 — Rated 9 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Came when expected. Polite and efficient.

Report a concern   November 14, 2013 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Did a great job cleaning. Service guy was awesome

Report a concern   November 14, 2013 — Rated 7 out of 10 by J.O. Zerorez Los Angeles
What could we do to improve?

Prices are too high

Report a concern   November 14, 2013 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Products don't leave a residue.

Report a concern   November 14, 2013 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Carpet looks almost new again!! Best results I've ever had from. Any carpet cleaner.

Report a concern   November 14, 2013 — Rated 9 out of 10 by Bill Martin Zerorez Los Angeles
What do you like about our products and services?

Good product that cleans well and does not leave a residue which will only cause the carpet to rapidly get dirty. Very impressive.

Report a concern   November 14, 2013 — Rated 5 out of 10 by B.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The tech never put plastic under table legs and did not go out of his way to double check that the spots were out of the few more heavily soiled areas. I was disappointed with him, but he sure spoke highly of the company and its product. I feel that he could have spent a bit more time and effort, asking me about any concerns I might have or special areas needing attention. Not sure I'd use you again. Yes,he was quick, but not so thorough.

Report a concern   November 14, 2013 — Rated 8 out of 10 by J.S. Zerorez Los Angeles
What could we do to improve?

Carpet turned out fine. First stair didn't get clean. I didn't want to call you back for one stair.

Report a concern   November 14, 2013 — Rated 10 out of 10 by Valerie Crawford Zerorez Los Angeles
What do you like about our products and services?

My carpet is always very clean and I like that the product is natural and safe. Robert is my favorite ! He is thorough and very professional . He such a nice pleasant person .

Report a concern   November 13, 2013 — Rated 10 out of 10 by Mary Green Zerorez Los Angeles
What do you like about our products and services?

Eduardo V. The tech, arrived promptly and was very pleasant. The job he did on our carpet was excellent, the black spots were gone. and Price of the service was a fraction of what an other company charged..

Report a concern   November 13, 2013 — Rated 10 out of 10 by A.K. Zerorez Los Angeles
What do you like about our products and services?

Excellent service---the young man who came to our home was polite and professional. This was the second time we had him work on our carpets. Hopefully, we can have him at our house again. We are very pleased. We have been so happy with Zerorez!

Report a concern   November 13, 2013 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

Very competent person and always as advertised.


Privacy Policy