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32814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Spotting treatment was not effective. Most of the spots still remain.
Tecnhician did a great job. Took his time to get the spots / stains out.
Like the fact that there is no soap residue.
Technician spot cleaned the arms of our recliner. We will book him to come back and do the full chair and our two couches
I loved working with the Zerorez Tech. He was very knowledgeable, helpful and friendly. I was VERY happy with the result. My carpet looks so nice. Thank you.
Carpets are cleaner than the dry carpet cleaning service I had been using and the price was less!
no chemicals. Fresh smell afterwards.
Knowledgeable, professional service provided
Great
The carpet was more wet than expected. Payed more than expected.
Carpet stays cleaner,longer with your cleaning service. Don't know why, but whatever you do works better than the rest.
Also your employees that we have had are quite friendly, clean cut and do a great job.
The product, friendly people.
The obvious...no residue. It is an amazing transformation. I had 2 vehicles cleaned at the same time as the carpet in my house; my boyfriend's truck upholstery and carpet and the carpet and floor mats of my car. Seriously brought them back to new vehicle status !!
It seems I do not have to vacuum my carpets as often since they've been "Zerorezed". Dennis the technician was very professional and informative with an attention to detail I totally appreciate.
The clean products are what brought me to Zerorez and are what keep me with the company. Most recently, however, I had very positive interaction with Justin, one of your managers, who helped work through some questions I had and resolved the underlying issues. That was very reassuring and a good reminder about Zerorez' commitment to customer service.
Thank you!
You usually make the carpets look like new
Friendly, knowledgeable tech, timely, meticulous.
Easy Fast clean
Pleasant serviceman. Pretreated as requested Looks grreat.
I've been with you since the beginning. Your customer service staff is excellent. The technicians that come out know the product, provide great service and the results are excellent. I like the fact that there is no soap used. Prior to using your company I used the usual companies, it actually took several cleanings to get the soap residue out. Once this happened the carpets looked better and better.
I wish you would go back and accept AMEX. And it would be nice to have the same technician if possible.
Thank you
RP Irvine, CA
Came when expected. Polite and efficient.
Did a great job cleaning. Service guy was awesome
Prices are too high
Products don't leave a residue.
Carpet looks almost new again!! Best results I've ever had from. Any carpet cleaner.
Good product that cleans well and does not leave a residue which will only cause the carpet to rapidly get dirty. Very impressive.
The tech never put plastic under table legs and did not go out of his way to double check that the spots were out of the few more heavily soiled areas. I was disappointed with him, but he sure spoke highly of the company and its product. I feel that he could have spent a bit more time and effort, asking me about any concerns I might have or special areas needing attention. Not sure I'd use you again. Yes,he was quick, but not so thorough.
Carpet turned out fine. First stair didn't get clean. I didn't want to call you back for one stair.
My carpet is always very clean and I like that the product is natural and safe. Robert is my favorite ! He is thorough and very professional . He such a nice pleasant person .
Eduardo V. The tech, arrived promptly and was very pleasant. The job he did on our carpet was excellent, the black spots were gone. and Price of the service was a fraction of what an other company charged..
Excellent service---the young man who came to our home was polite and professional. This was the second time we had him work on our carpets. Hopefully, we can have him at our house again. We are very pleased. We have been so happy with Zerorez!
Very competent person and always as advertised.
Good job cleaning and the technicians area always knowledgeable, neat and courteous.