Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34864 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2014 — Rated 10 out of 10 by C.Z. Zerorez Los Angeles
What do you like about our products and services?

The rug looked like it did when it was new. The service was great and polite. He explained everything before he began to clean. I was very pleased. I kept putting off the cleaning because I didn't want soap in my rug. THANK YOU THANK YOU
Report a concern   July 10, 2014 — Rated 10 out of 10 by S.P.S. Zerorez Los Angeles
What do you like about our products and services?

Livingston took his time and was very conscientious. A few cleanings ago we had a tech who finished up about 45 minutes to an hour earlier than any other techs we've had in the past. The carpet didn't look clean when it dried. I appreciate a tech who takes his time and does a thorough job.
Report a concern   July 10, 2014 — Rated 10 out of 10 by I.R. Zerorez Los Angeles
What do you like about our products and services?

Very professional
Report a concern   July 10, 2014 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

The results, my carpets look really good.
Report a concern   July 10, 2014 — Rated 5 out of 10 by T.V. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

We were disappointed that you were not able to get the red wine stain completly out of the carpet as you have in the past.
Report a concern   July 10, 2014 — Rated 9 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

It was easy to set up an appointment and all pricing was explained to me at that time. The service man called about 20 minutes before he was due to arrive and completed the job quickly. He made sure to explain to me which spots were not able to be fully removed during the cleaning process. The carpet dried extremely quickly. The bathroom tile in the bathroom completely changed color (in a good way).
Report a concern   July 10, 2014 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Friendly and efficient service. I have used other carpet cleaning companies in the past and the dirt comes back much faster. They do a great job getting out ground in dirt and the carpets stay cleaner longer.
Report a concern   July 10, 2014 — Rated 10 out of 10 by T.G. Zerorez Los Angeles
What do you like about our products and services?

Carpets were incredibly clean and the travertine looks amazing
Report a concern   July 10, 2014 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

No soap reisdue
Report a concern   July 10, 2014 — Rated 10 out of 10 by Glenn Dunlap Zerorez Los Angeles
What do you like about our products and services?

Your product is second to none. No odor and so dry so fast. We had you clean approximately 9600 square feet of carpet in our main dining rooms, lobby and office areas. we were able to put all tables, chairs and furniture back immediately after your crew cleaned each area. This saved us a lot of time. Your crew leader, Larry, did what he always does for us here at The Wellington. He arrives early, we discuss a game plan and he knocks it out of the park. Three hours from set up to breakdown. WOW
Report a concern   July 10, 2014 — Rated 9 out of 10 by J.P.F. Zerorez Los Angeles
What do you like about our products and services?

I like the way the carpet feels after cleaning: the reconstitution of your cleaning product seems arduous and does not last longer than 4 hrs. I like something I can use right away no measure and reconstitute each time
Report a concern   July 10, 2014 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

While I like the idea of no soap residue and the lifetime supply of spot cleaner (a great product), this time I particularly liked the service of Sal A., who did an extraordinarily thorough job and put your company at a 10 for me. He was also one of the nicest, most courteous guys I've met. I would ask for him again.
Report a concern   July 10, 2014 — Rated 10 out of 10 by Georgeann Elliott Zerorez Los Angeles
What do you like about our products and services?

excellent carpet cleaning, neat and tidy, professional, punctual.
Report a concern   July 9, 2014 — Rated 10 out of 10 by Dave Ehrlich Zerorez Los Angeles
What do you like about our products and services?

very clean and courteous, truck has all equipment on board, does not require bringing any heavy equipment into the house
Report a concern   July 9, 2014 — Rated 10 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

prompt, service as advertized, technician was helpful at working with a problem, fine results
Report a concern   July 9, 2014 — Rated 10 out of 10 by Valarie Wolf Zerorez Los Angeles
What do you like about our products and services?

Polite prompt careful service
Report a concern   July 9, 2014 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

I hired Zerorez while visiting my daughter in North Carolina and was pleased with the service and results. Based on that experience, I called Zerorez for my house.
Report a concern   July 9, 2014 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Zerorez keeps my light carpet clean and looking great
Report a concern   July 9, 2014 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

On time, friendly, fair pricing
Report a concern   July 9, 2014 — Rated 9 out of 10 by A.G.S. Zerorez Los Angeles
What do you like about our products and services?

I like the 100% commitment to meet my needs.
Report a concern   July 9, 2014 — Rated 10 out of 10 by Cathy Nowak Zerorez Los Angeles
What do you like about our products and services?

Did a great job across the board!
Report a concern   July 9, 2014 — Rated 10 out of 10 by Adolph Novello Zerorez Los Angeles
What do you like about our products and services?

The clean water you use. The servicemen are always nice and know their job.
You are there when you say you'll be there so I'm not waiting. The prepping
you do before starting the job.
Report a concern   July 9, 2014 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

Your products are very clean and safe---no harsh chemicals are used and then linger in my house! The technician was very careful; he listened carefully and did a very thorough job.
Report a concern   July 9, 2014 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Your product is chemical free & cleaned my soiled traffic areas quite well. The technician,Michael, was friendly & did a good job.
Report a concern   July 9, 2014 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

I love that it is water based and safe for my kids.
Report a concern   July 8, 2014 — Rated 9 out of 10 by Kathy Durocher Zerorez Los Angeles
What do you like about our products and services?

Professional attitude and quality of the service.
Report a concern   July 8, 2014 — Rated 10 out of 10 by G.W. Zerorez Los Angeles
What do you like about our products and services?

1. Your two representatives, Keith and Sal, were on time and they did an outstanding job. There were very careful about my house and the furnishings. You have a good product, my carpets and rugs look great and feel and smell good.
Report a concern   July 8, 2014 — Rated 10 out of 10 by Wayne Herbert Zerorez Los Angeles
What do you like about our products and services?

Your company is very efficient at all levels and do a very good job
Report a concern   July 8, 2014 — Rated 10 out of 10 by L.J. Zerorez Los Angeles
What do you like about our products and services?

Your employees are very helpful.
Report a concern   July 8, 2014 — Rated 10 out of 10 by Peter Kurzhals Zerorez Los Angeles
What do you like about our products and services?

Great response and customer service!

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