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based on 34864 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very professional, courteous, and did an outstanding job on my carpet!
Dana was wonderful; clear in pricing; what he'd do; so personable; worked really hard; we're happy!!
Sal was a great technician and my carpet looks great!
My carpets always look so clean afterZerorez has finished their cleaning process.
The quality of products and personnel is unmatched in the industry.
The technician arrives on time, he's friendly, professional and does a great job
No chemicals and very effective at getting the carpet clean.
Maybe have more offers that we could take advantage of especially repeat clients.
It does what it advertises
Great cleaning, courteous, and conscientious.
We got an excellent service past Saturday. Our sanitation lead, Vicky, told me to thank the special technician's service for her. Very knowledgeable and professional. Thank you for serving our business over 7 years.
Le Chef Bakery
On time, clean up after yourselves, and give some good advice.
no shampoo mess left behind
Dennis, the service tech was very professional and friendly. He explained the whole process and gave tips on cleaning up any future stains left by our daughter or dog.
Everything came out VERY clean! Dennis Smith was extremely polite and boy did he work hard and it paid off. My tile looks brand new! I will definitely schedule this again.
It works!
technicians know what to do and listen. company is on time, product is quality.
Daniel was very professional and took the time to explain to me the process from start to finish as he was cleaning our carpets.
It works on the spots.
Great quality job!
I was originally drawn to this company because of their use of the alkaline water. My son has very bad allergies and we didn't want to risk exposing him to any new chemicals. The staff was amazing and quick. I called on a tues and was able to get a Saturday appt. The service technician was friendly and got the job done in an hr and a half. I was greatly impressed and I will be recommend them to all my friends.
Non toxic, technician was well-informed, on time, friendly
The technician Dana was excellent. We would want him again. He did an excellent job, our carpets have never been cleaned so well.
Thank you.
The technician was incredibly professional and the results were better than expected
Better gauge the time needed for the job. It was underestimated in my case and he had to return on another day to finish the job.
This was my second time using Zerorez.....one week after having all the carpets cleaned by Zerorez. My husband and grandson spilled Fruit Punch on a mostly white carpet. After trying to clean the large spot, I thought I had succeeded. The next day, it was bright bright red!
Zerorez came out a few days later...their tech spent quite awhile cleaning it and though I had doubts, it looks absolutely perfect and new!! You would never know that it was deeply RED.
Our carpets look brand new, w/o any of that stickiness that comes after regular shampooing.
Why would I ever call anyone else??!!
Also, there will never be any colored liquids in the living room again! :)
Dedication to service
On time/ curtious/ thoughtful/ concerate/ careful and do a super job!!! carpet looks as good as new.
I love the fact that there is no chemical odor that accompanies clean carpets. The representatives are always on time and extremely gracious and anxious to please their customer. It is a joy to have worked with Zerorez for many years.
Thank you!
I like the idea of your service, that you don't use soap but my former carpet cleaner moved my furniture and replaced it on styrofoam blocks.also, your service is a bit pricier. So I would recommend your service with those two disclaimers.