Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32814 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 1, 2014 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Very professional m friendly n my carpets look fantastic! N quick drying time too. I was disappointed I wasn't told about the $15 service
Fee when I schedule the appt
Report a concern   February 1, 2014 — Rated 10 out of 10 by Bud Volberding Zerorez Los Angeles
What do you like about our products and services?

You do the best job on Berber wool and leave no residue behind. Service is always good.
Report a concern   February 1, 2014 — Rated 9 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Dennis very professional and explained about the pet stains and wuld recommend him anytime.
Report a concern   February 1, 2014 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

On-time, thorough, professional service performed by Livingston.
Report a concern   February 1, 2014 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

actually works!
Report a concern   February 1, 2014 — Rated 10 out of 10 by Julie M. Ross Zerorez Los Angeles
What do you like about our products and services?

The technician that did my tile floors and carpeting was not only very polite but he worked very hard and did a marvelous job. He was also very informative about how the machinery worked and hints about how to maintain it.
One of the other good things is that the office called to say he was running late so I was not nervously waiting around and could actually run an errand! Thank you for that - it is so difficult to wait for hours without knowing updates on arrival time.
Report a concern   February 1, 2014 — Rated 10 out of 10 by K.J.S. Zerorez Los Angeles
What do you like about our products and services?

Great results!
Report a concern   February 1, 2014 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

Yesterday was the first time I have used zerorez services. The two men were very professional. I have a friend who has used zerorez several times and is also pleased with the results. Due to the cool weather, I am still waiting for one of the rugs to dry. Before I comment on the product that cleaned my rug extremely well, I want to see how it lasts.

My only concern is that I couldn't get the receipt to print out for me. Can you send it to me again?
Report a concern   February 1, 2014 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

I like that your products are chemical-free.
Report a concern   February 1, 2014 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Carpets look & feel great. Don't feel soapy or sticky. Employee was pleasant and seemed careful & thorough.
Report a concern   February 1, 2014 — Rated 7 out of 10 by L.H. Zerorez Los Angeles
What could we do to improve?

We had our floors/grout cleaned. The water soaked into the baseboard along the floor, causing swelling of 1/4" - 1/2" in some areas.

Find a way to keep baseboards dry!!!
Report a concern   January 31, 2014 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

He was on time. Fast, and my carpets look great. He made a few suggestions but no HI-Pressure sales tactics. I like that.
Report a concern   January 31, 2014 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

I like the idea of "zerorez" and the quick drying time.
Report a concern   January 31, 2014 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

I like that the carpets stay cleaner longer.
Report a concern   January 31, 2014 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Products don't have chemical odors & service people are very friendly.
Your company appears very efficient and does a great job. Thanks
Report a concern   January 31, 2014 — Rated 10 out of 10 by Diane Tegarden Zerorez Los Angeles
What do you like about our products and services?

Your service provides me a clean carpet without exposing my family to harsh chemicals, and I appreciate that.
Report a concern   January 31, 2014 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Very happy with your service. Your tech service man "Marcel" was knowledgeable with all my questions. Very professional.
Thank you
Report a concern   January 31, 2014 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

excellent cleaning - done quickly - very friendly
Report a concern   January 31, 2014 — Rated 10 out of 10 by Cynthia Esmond Zerorez Los Angeles
What do you like about our products and services?

No soap residue for new dirt to stick to. Cleaned VERY well. It is taking it more than 24 hrs to completely dry, but I don't mind since they look so good.
Report a concern   January 31, 2014 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

I like the "clean-ness" of the product and the quickness of the service. The technician (Brett Spence) was fantastic, too.
Report a concern   January 31, 2014 — Rated 9 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

They kept us apprised of their arrival schedule and did a very good job. We would recommend them to anyone.
Report a concern   January 31, 2014 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

The technicians are always very helpful and friendly and arrive on time with a smile. They do a great job on the floors or carpets and leave the place clean.....thanks....Michael did a great job....
Report a concern   January 31, 2014 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

prompt and efficient!
Report a concern   January 31, 2014 — Rated 10 out of 10 by R.E. Zerorez Los Angeles
What do you like about our products and services?

Zerorez doesn't use soap to clean the carpets, and Zerorez was able to get the coffee stain out of my carpet.
Report a concern   January 31, 2014 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Friendly and efficient technician. Very hard working and he did an excellent job.
Report a concern   January 30, 2014 — Rated 10 out of 10 by Elaine Vanasse Zerorez Los Angeles
What do you like about our products and services?

Marcel is punctual, courteous, and thorough. I like the results I get on spots and gently used carpet.
Report a concern   January 30, 2014 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

Your products do a great job and love the fact that you don't use soaps of any kind. The service guys are very well mannered, hard working and are eager to do the best job possible. This is the second time I have used your service and was very pleased both times.
I'm pleased with the results…..clean carpet once again and it was very dirty. I'm hoping to be able to buy a couple of years before
having to replace this old tired carpet. They did a great job on my floor tile as well.
Report a concern   January 30, 2014 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

Punctual Friendly & through! Very pleased w/results
Report a concern   January 30, 2014 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Tech was on time,professional, courteous, careful of my home and most of all did a great job. When we need your service again, I will request Marcel.
Report a concern   January 30, 2014 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

The carpet looks great! See you next year! Thank you.

I still have a yellow stain and I don't know what it is. It's pretty big. We don't have any dogs or cats. It looks like magic marker, paint, or mustard. Let me know if you have any ideas about if it can come out.

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