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32814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets and tile look terrific! They were very dirty and soiled from garage dirt. Your prices are good too.
David did a great job. The carpet & my kitchen tiles (white!!) look like new. Also, David was very courteous and professional.
My carpets feel very clean. The service people are friendly and efficient.
Everything...
produce works well and cleans perfectly, dries quickly
techs are courteous, clean and professional (Larry was here yesterday and he was great)
the cleaning is quick and thorough, clean up is perfect
never had any complaints & have recommended you to many people
He was polite, efficient and it all worked out well. I used you about 2 years ago,
and I live alone so my life is not dirty, and this worked out very well.
And yes you are the only carpet cleaning company I will use.
The serviceman was prompt, quick and efficient in his duties
I like the natural product and the professionalism of the company.
My cleaner was professional and friendly, and he did a really good job.
clean, quick to dry, professional techs and office staff, lasts
Fast and professional.
Fantastic job, my carpet looks brand new. I could not believe the job Zerorez did and I am very satisfied beyond belief. No smell at all and we very much liked meeting your employee who was very nice and knowledgeable. Would use your services again in a second.
Professional - not too much water used and very efficient.
I like that you don't use chemicals and there is no residue and your technicians are always on time or early! My carpet looks new! Livingston said the company is starting a new program if you get your carpets cleaned twice in one year your next cleaning in the same year is free. If this is correct I would like to sign up for this program, please let me know what I need to do.
Thank you,
Name removed
Nice service man.
Shows up on time.
Good, quick service.
Happy with outcome.
How clean the tiles and grout look!
My carpet looks clean and smells fresh. It is dried and ready to walk in a very short time. The service representative was very professional and always a delight to have in my home. He is prompt and efficient at his work
Marcel was great.
Please call me to schedule my tile...
tech very helpful . I do have one complante , I schudualed my appointment and a few days later you run a special on cleaning . It would have been nice to know that so I could have used the special
Friendly technician - great results
Technician was great and the carpet is soft and clean. Also took less time than I expected.
i thought my service man was wonderful.....your process worked perfectly for me, and i will totally use you again....
my white carpet....with 3 children running around....now looks beautiful once more !!!!
bravo.
i will share my high regard of your services with all that will listen.
Your tech was a very nice young man, well spoken and very professional. Appreciated the prompt service and good job that he did.
no chemicals. Leaves carpet fresh.
Very good customer service
My entire house is clean. Dennis did a fantastic job and I have become a zerorez customer for life. Thanks.
The carpet stays clean. Technicians are careful of the floors and furniture.
1. An actual, intelligent person answers the phone 2. Arrival times are monitored and are kept (i.e. a 12:00 - 4:00 arrival is then tapered to 12:00 -2:00 and then tapered to 1:00 - and staff actually arrives.). 3) Staff is friendly and efficient. 4). The furniture is cleaned well with no mess or smell. 5). Drying times are correct. 6) The money spent appears to be worth the effort that went into the entire operation.
Pricing was up front, service was pleasant & fast.
Because they are consistently professional and the Zero Res staff is also amazing - Brian and other representatives that have been to my home represent Zero Res so well and they are a pleasure to have in my home!
Excellent technicians, on time, quality product. No mess, no fuss. Good work.