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32814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Effective; polite
Excellent customer service, prompt, courteous, professional
Marcel is the greatest tech.
My rugs never looked so clean and they are 23 yrs old!
You know what you are doing.
The tech's I have had are always professional and highly recommend the company and it's standards. They make sure you are completely satisfied when they are finished. As a person who has owned their own business I know that a business is only as good as the people who represent you. My last two service calls with your company have been outstanding.
It amazing, i will never use regular carpet cleaning companies again. the carpet is noticeably brighter. I love Zerorez
Quality of work.
on time ....good job.....very professional.....thanks......great tech too
Results cannot be compared to other services. My tile looks brand new.
The technician was prompt and ready to work. He responded to my requests for special treatment in certain traffic areas
so the result was excellent. I use zerorez as a cleaner in between the times I hire you to come out to clean.
I recommend you all the time. Zerorez and Robert are the best!
Lack of soap/detergent.
Techs are good and watch not to damage corners and walls with the hose. Willing to move small furniture when necessary. Good job done.
I just had my carpets cleaned and they look like new. I had some problems with Zero Rez and I am happy to report that they listened to me and correct the problems. I have had my faith in Zero Rez completely restored. Their technition, Robert who did our job was the the greatest to deal with. He was listen to me and when I asked him to make sure a certian part of our carpets need special attention he lostened. I hereby resend my previous e mail and endores Zero Rez 100%. Thank you. Ed Griffith
Your technician, Robert Keith, did a great cleaning job on our carpet. Your cleaning method cleans better than any other method we have used and the carpet stays clean much longer. We rave about your company to our friends who are planning to have their carpets cleaned.
I like the fact no soap was used to clean the carpet. The carpet looks great and all stains remonved.
Prompt and efficient service
They do a great job and the techs a very personable. I have used your services for many years and will continue to do so. It even smells good.
I have small children and a dog so it is really important to me to have my carpet cleaned on a regular basis. I really like the fact that there are no harsh smelling chemicals in the cleaning solution. Other than avoiding walking on the carpet until it dries, I feel comfortable being in the house during and after the cleaning and letting my kids crawl around on the carpet after the cleaning. Some companies have cleaning solutions that smell so strongly I need to stay out of the house for several hours after the cleaning.
No chemicals and your process cleans better than any other rug cleaners.
10. The service was very good, your service man was excellent. He was efficient, personable and did a terrific job.Our rugs have not looked so good in years
I liked the service man, his customer service, helpfulness, knowledge and timeliness.
great job keep up the good work
Great customer service and hard workers
No chemicals guys are careful about keeping walls & furniture protected
It is an amazing cleaning process. Best of all, it does not attract dirt like other procedures. Brian Almanza was the technician who cleaned my carpet on Wednesday. He did such a great job that I have scheduled another appointment to have the rest of the house done on Jan 31, 2014. I referred my boss and he to was amazed at the process. I will continue to recommend your company to anyone in the need of the services you provide. Thanks.
How clean my carpet is afterward.
Professional service with great results!
my carpets got clean
on time, ask questions on spot to be removed. made recommendations on getting spots out if the come back. cleaned up nicely someone i would trust to do our carpets