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32814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
on time with good cleaning
Be sure to tell them how long it takes to dry. I know the weather plays a big part.
You do a good job.
Quick fast professional service that is above board and doesn't make you feel you are being taken advantage of.
The Technician, Robert, is amazing !! Goes above and beyond expectations!! Carpets always come out soft and clean.
On time. Thorough cleaning. Brett was awesome.
Travertine floors are difficult to clean. After using your service my 14 year old stone floor looks brand spanking new
My baby can crawl around without chemicals getting on her. Also, our technician Dennis was awesome and did a fabulous job. Being self-employed I can spot a good worker quickly and Dennis surpassed all of my expectations. He's friendly, knowledgable, and works very hard. I wish I could find a guy like that to work for me. Thanks for a great job
Service was exceptional and my technician, Brett Spence, was professional, nice and respectful. He did a fabulous job on my carpet!!!
It is quick and effective
The products really.....REALLY...work! The employees really...REALLY.....work!
Great people AND great products all in one company! Never thought that could happen in real life!
Timely and efficient service. Courteous worker.
The carpet and tile are clean. Th carpet is soft instead o stiff with soap residue
Great job as always!!
JSH
This is the second time we have used your services, and each time, I have been amazed at how clean our very soiled carpets became after your service persons cleaned them.
I like the alkaline water and no soap and the wonderful customer service. Keith is great! Please send him to my house each time.
Robert
Cleaned great and was quoted price
Tech Robert was great! Result is super.
The results are excellent! My carpet always looks like new after a Zerorez cleaning. The technician was pleasant, business-like and thorough. Thank you.
Excellent staff. Hard workers. Outstanding cleaning system appropriate for those that may have allergies. Also, lack of detergent means the carpet should stay cleaner longer.
The service was FANTASTIC! Carpets are very clean. That's a miracle - the stairs had been black with dirt. We were very impressed with our Service-Technician: DANA! Dana did a FANTASTIC job! He was efficient and worked very hard. And, Dana was very personable & caring. He was empathic to our needs: We had the carpets cleaned, during our Mother's stay in the hospital (we were stressed). Yet Dana did all he could to help us! Dana is FANTASTIC!!
He gets "10 million" on your scale!!! Also, Roxanne, who took my initial phone-call was GREAT! She bent over backwards to find an appointment for our tight schedule. We were very impressed with everyone and everything with Zerorez.
The non-chemical method, and your technicias (Robert Keith)
Great job and friendly staff
The carpet looked great.
You were very accommodating to my early time request. MUCH APPRECIATED.
The whole process was very smooth.....your office person set up the appointment and explained the costs, your service person was on time, and a quality job was done. I can't believe how beautiful our carpet is, it is an older carpet and had some significant traffic patterns and a few spots, everything came out better than I expected. The carpet is left clean and fresh and best of all no residue. We will be back.
They work. Marcel.
The carpets look wonderful! Keith was extremely professional. I was impressed with the extra care taken to keep things neat and clean during the process. We did have a slight issue with our couch, but it was handled promptly and professionally. I give Zerorez a 10+ and will definitely recommend them. Bill Handel was right - Zerorez is top notch!!
Carpet is truly clean
Kind, knowledgeable, experienced technician, Robert