What our clients think of us!

completed job makes it look like new again. Service was excellent.

Have written invoice available upon arrival. Arrive at scheduled time. Although we were called and asked if we could accommodate the cleaning two hours early, this was inconvenient for our schedule. Past carpet cleaners have vacuumed first. The carpet was cleaned well, and Brett was courteous and thorough. Brett deserves a 10.

Well, there was a part in my carpet that had a hard stain and my kids told me is was juice but it might have been glue and you guys were able to take most of it out. With a little more attention to it all of it would have come out. Overall the carpet looks good.

Using no soap. No residue!!

Technician was not aware that one rug was upstairs partially covered by the master bed and the downstairs rug was over wood floors. When I made the appointment I told the person about the bed and hardwood floors. I was informed that they would lay a tarp under the rug to prevent damage to the wood floor. The technician did not bring a tarp and said that he was never informed

It leaves no residu and ceratinly does the job.

Robert did a great job will have him the next time I need my carpet cleaned.

Don Thomas

The pet urine treatment

Great workers.

Good service, carpets are almost new when your tech finishes.

Very courteous, efficient and thorough man that did a great job with our carpets, as we have come to expect from Haines & Cross.

My carpet is still crusty & dirty in one spot

Fast, got very clean, nice service from Robert! Thanks!

Carpet still has faint dirty areas.

The process of scheduling was frustrating and time consuming. I had to call back because the first person I spoke with was so unprepared. You may have the best service in the world, but few people that I know will have a chance to experience it. Who wants to put up with the hassle of trying to deal with a scheduler who has inaccurate, inconsistent, incomplete information?

in less than a month the spots are comming back

prompt courteous service

Carpet looks like new. Technician knowledgeable and friendly.

friendly and competent

It simply works!!! Other cleaners frankly are cheaper but as they say, you get what you pay for!!! I have recommended Zerorez multiple times.

My Technician, Gil ( please double check I have the right name) Was so knowledgable, courteous and respectful....and my carpets look great...I have already recommended your company to a few friends

The young man who cleaned my carpets was very polite and took the time to explain how the carpets were cleaned. He did not rush the job and made sure he got all the bad spot in the carpet.

It is green friendly and the service folks are friendly and exceptional

No soap residue in carpets; great service techs and customer service.

Carpets and area rugs are very clean, no cleaning
solution odor. Service tech extremely professional.

Brian was the man who came to my house. He was very nice and helpful in telling me
what he was going to do. When it comes time to have my carpet done again I would
like to have him do the carpet cleaning.

Don't try to sell sealant or protection to put on the carpet that is wet. If it is recommend, it should be a separate visit. Wish I knew at the beginning, not the end that you could clean my tile grout. If a small section was sampled to me at the beginning, I would have probably had that taken care of at the same time. I will probably schedule for another time though.

Gil Rogers did a great job in cleaning our family room carpet and our stairs. He was very courteous and a hard worker. We look forward to carpet cleaning with Zerorez.

no soap residue

everything

On time, professional and great job done. Thank you!