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based on 32817 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love idea of no soap to leave a residue in the carpet. Gil was super. He worked hard on my area rug, and also to get a stain out of my carpet. He asked me to check each area after he did it and responded positively when I asked him to go over one area again. It was my 1st experience with Zerorez and I would definitely use Zerorez again!
Fast, great cleanning job and very perfessional staff.
Instantly able to see results. I don't have to wait until it drys to see results. Your service man, Robert, was professional and pleasant. He was informative but not pushy. He did an excellent job stretching the carpet and cleaning it. My carpet looks new again.
Your technicians are always professional and courteous of my property. Tile and carpets are always spotless for a long while. Only have them cleaned every other year.
Easy.
I like the technology. It leaves my carpet and tile spotless. The people are always professional and courteous of my house.
Safe for young families with children. Stains are eliminated and are gone forever.
Looks great, guys are reallynice
No residue, great service
Very clean workers, careful with wood floor and furniture, extra work on stains, polite, no residue, carpet stays clean.
Quality, price integrity, professional
Your cleaning seems to leave the carpets more fresh than others we've tried and dries more quickly.
Very professional employees
The techs impress-- they are well groomed
And nice.
Dennis our technican who did an excellant job of cleaning our very dirty soiled carpet he was very respectful and very nice we have used Zerorez in the past love all of their productsThank you Charline Loessin
We have used Zerorez 3 times. The first time, the technician was about 1 hour late past our scheduled 2 hour window. OK...things happen. The second time he was to be there between 10AM and 12PM. He called at 12 and told us he wouldn't be there until 2 and then didn't show up until 5. I actually had to call him to see if he was still coming or not. I thought I would give Zerorez another try since I do like the soapless carpet cleaning. This time our scheduled window was 3-5PM. They called us at 4:30 to tell us they are gonna be really late or possibly wont come at all. I became very unhappy. When they do come, they do a great job cleaning our carpets but I'm tired of making an appointment and then they show up hours past the scheduled time. Larry was called in at the last minute, since I made such a big stink, and cleaned our carpet. He did a wonderful job and was very helpful even though he came at 7:00 and didn't leave until almost 9:00PM. Our time is important and we schedule an appointment for a reason and it would be nice if the technicians would show up when they are scheduled.
I like the professionalism of the serviceman, and his willingness to explain things. I especially like the way my carpet looks now. The high-traffic areas were really embarrassing, and now they look great.
Very professional, prompt and easy to work with.
the fact that there is no residue.my carpet and sofa look brand new again and they are over 10 years old.your representative Robert, does an awesome job, friendly, efficient, very thorough and it is a pleasure to work with him
The cleanliness of my carpet and flooring after ZeroRez is finished
Friendly, knowledgable associate. Very clean carpet!
Our technician was very friendly and knowledgeable
I like the fact that you only use water to rinse out the carpet and I was very happy how quickly the rugs dried after he was done.
The technician was on time, courteous, and did an excellent job.
Todd was excellent very careful of our belongings covered all of our corners of our walls. Todd was very helpful and a very nice man I definitely would recommend your company
Always get the job done right
Responsiveness, Professionalism, great work product; helpful.
Zerorez did a great job walking us through the cleaning process and educating us on their 100% environmentally clean product. They were in and out within an hour and our office looks great! Thank you everyone at Zerorez! I will definitely refer your services to anyone who needs to Zerorez their home or office!
Professionalism and thoroughness. My carpet always looks great and dries fast.
How clean my carpets were. The nice smell
They leave no residue and get the carpet so very clean! THANK YOU! We had stains that I did not think would come out and the 8 year old carpet looks new!