Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32817 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 11, 2014 — Rated 8 out of 10 by A.H. Zerorez Los Angeles
What could we do to improve?

Our tech Sal was great and thorough! But given the rates charged, things like vacuuming should be part of the deal. The email communication proceeding the service is very detailed but also feels a bit like the customer is doing a lot. I would tighten it up a bit and allow for the technician to be at the home for a bit of time.

Report a concern   June 11, 2014 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

I had my carpets cleaned over 2 years ago from your company. They stayed pretty clean in that time. When I used other companies before you my carpet got dirty pretty quickly. Sometimes the same spots came back even before a month passed.

I also like the serviceman. He was very friendly and did such a good job.

Report a concern   June 10, 2014 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

All natural....no chemicals

Report a concern   June 10, 2014 — Rated 10 out of 10 by Mindy Gullen Zerorez Los Angeles
What do you like about our products and services?

I absolutely LOVE the fact that its a zero residue, environmentally green product that cleans better than any other product or service on the market currently.

Report a concern   June 10, 2014 — Rated 10 out of 10 by Valerie Hicks Zerorez Los Angeles
What do you like about our products and services?

My carpet looks AMAZING!!! And no chemicals! But the best part, is the technician!! We especially appreciate his professionalism, his promptness and the fact that he is a genuinely nice guy!! We will be recommending him to everyone!!

Thank you!!!

Report a concern   June 10, 2014 — Rated 10 out of 10 by Harvey Johnson Zerorez Los Angeles
What do you like about our products and services?

Very good product and service.

Report a concern   June 10, 2014 — Rated 10 out of 10 by E.S. Zerorez Los Angeles
What do you like about our products and services?

Very thorough cleaning job! The technician also really worked hard to remove the pet urine. Impressive! Your special got my attention and I'm glad I tried it. Tech Dana was friendly and personable. He also took away the dirty water and didn't dump it in the driveway like a previous company. Very pleased with the results - looks beautiful.

Report a concern   June 10, 2014 — Rated 7 out of 10 by S.J. Zerorez Los Angeles
What could we do to improve?

Great service, very hard working and committed service guys. We had large areas of yellow blotches the day after carpets cleaned, and took a while to get a response about this. Would help if the possibility and reasons for this happening are explained upfront. When service guy returned, he was very pleasant and willing to rework the areas.

Report a concern   June 10, 2014 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

I like the way the stains DO NOT come back, like they do with other cleaning methods. I also like the way there is no residue left on the carpet.

Report a concern   June 10, 2014 — Rated 10 out of 10 by T.L. Zerorez Los Angeles
What do you like about our products and services?

The rep you sent was very personable and treated my home like it was his only job that day even though it was not by far. Thank You!

Report a concern   June 10, 2014 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

Carpets stay cleaner longer.

Report a concern   June 10, 2014 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Quick drying. excellent tech

Report a concern   June 10, 2014 — Rated 10 out of 10 by F.B. Zerorez Los Angeles
What do you like about our products and services?

Quick and clean

Report a concern   June 9, 2014 — Rated 10 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

Robert was a great tech.

Report a concern   June 9, 2014 — Rated 10 out of 10 by L.D.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent Service - professional, friendly, honest, and easily answered all my questions.
Will definitely call you for future services.

Report a concern   June 9, 2014 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

That your product is free of soap and you do other services like carpet repair and tile cleaning.

Report a concern   June 9, 2014 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Our carpets are very clean.

Report a concern   June 9, 2014 — Rated 10 out of 10 by K.B.W. Zerorez Los Angeles
What do you like about our products and services?

Great customer service on the phone and from your technicians. Very professional!

Report a concern   June 9, 2014 — Rated 10 out of 10 by Amit Shah Zerorez Los Angeles
What do you like about our products and services?

Did an amazing job cleaning.

Report a concern   June 9, 2014 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

Called Friday and was able to schedule for Saturday morning.
He was a little late, but called to tell me he was on his way.
He was clean and neat and completed the job in a professional way.
Carpets look great!

Report a concern   June 9, 2014 — Rated 10 out of 10 by H.M. Zerorez Los Angeles
What do you like about our products and services?

Good job. Good people doing the work.

Report a concern   June 9, 2014 — Rated 9 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

No harmful chemicals, carpet came out really clean. I just wish it was a little bit cheaper

Report a concern   June 9, 2014 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Your mam was vey polite,Fast,and did good I would recommed him to friends.

Report a concern   June 9, 2014 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

The best carpet cleaning we've ever had - period!

Report a concern   June 9, 2014 — Rated 6 out of 10 by K.F. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I don't see that any of the stains were removed. The rest of the carpet does look cleaner but all the stains are still there.

Report a concern   June 9, 2014 — Rated 10 out of 10 by Lynn Larsh Zerorez Los Angeles
What do you like about our products and services?

Your technicians do an awesome job cleaning carpets!

Report a concern   June 9, 2014 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

clean - nice people, on time

Report a concern   June 9, 2014 — Rated 10 out of 10 by T.C.W. Zerorez Los Angeles
What do you like about our products and services?

Quick and great service, never been let down yet!

Report a concern   June 9, 2014 — Rated 10 out of 10 by W.L.W.L. Zerorez Los Angeles
What do you like about our products and services?

The Service Tech and the quilty of service for the price.

Report a concern   June 9, 2014 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Rashaad was right on time, cleaned my carpets well!


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