Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32817 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 23, 2014 — Rated 10 out of 10 by Lynn Edson Zerorez Los Angeles
What do you like about our products and services?

good service, and good job of cleaning
Report a concern   May 23, 2014 — Rated 8 out of 10 by J.R. Zerorez Los Angeles
What could we do to improve?

Service is great but the cost is too high for me to use as often as I would like.
Report a concern   May 23, 2014 — Rated 9 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Service was quick and professional
Report a concern   May 23, 2014 — Rated 10 out of 10 by Teri Armstrong Zerorez Los Angeles
What do you like about our products and services?

Thorough, quick, pleasant, polite, punctual and consistent quality cleaning.
Report a concern   May 23, 2014 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Very professional. & did a great job. I was able to get appointment right away.
Report a concern   May 23, 2014 — Rated 10 out of 10 by Deborah Stapley Zerorez Los Angeles
What do you like about our products and services?

Carpets are very clean. Technician was very courteous, careful, and thorough.
Report a concern   May 23, 2014 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

The technician was very friendly and professional
Report a concern   May 23, 2014 — Rated 0 out of 10 by C.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Didn't look much better after it was cleaned.
Report a concern   May 23, 2014 — Rated 5 out of 10 by S.J. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My technician was super polite and professional; however, I am not sure the carpet is really clean - I am still picking up a pet residue odor...
Report a concern   May 22, 2014 — Rated 10 out of 10 by Barbara Nash Zerorez Los Angeles
What do you like about our products and services?

Love no chemicals. Super nice people
Report a concern   May 22, 2014 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

The carpet stays clean for a very long time.
Report a concern   May 22, 2014 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

We appreciate that Zerorez thoroughly cleans our carpets using a more natural methold. We are really satisfied with how clean our carpets are. We also liked our friendly technician.
Report a concern   May 22, 2014 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

Daniel did an excellent job, quickly and pleasantly.
Report a concern   May 22, 2014 — Rated 9 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Everything looks so much better. Thanks.
Report a concern   May 22, 2014 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

Very friendly technician and phone rep. On time service. Good pricing. Great results!
Report a concern   May 22, 2014 — Rated 10 out of 10 by S.E.B. Zerorez Los Angeles
What do you like about our products and services?

My carpet is always so clean after your treatment. I was also noticing this morning how soft my carpet is when I walk on it.
Report a concern   May 22, 2014 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Quality of the cleaning as well as cleaning the scatter/throw rugs.
Report a concern   May 22, 2014 — Rated 8 out of 10 by D.C. Zerorez Los Angeles
What could we do to improve?

My only suggestion is narrowing down the window of time estimate for arrival. Four hour window is a little vague an difficult to plan for.
Report a concern   May 21, 2014 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Zerorez gets my carpet cleaner than any other carpet cleaning company. Much cleaner! Zerorez has gotten spots out that were left from previous cleanings. I'm a fan, even telling my co-workers than I sound like a commercial! I also appreciate the techs as each one has been courteous, timely, and professional in their attitude and service.
Report a concern   May 21, 2014 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Quality of work
Report a concern   May 21, 2014 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Everything!! Took care of my dirt, no odors, very efficient service.
Report a concern   May 21, 2014 — Rated 10 out of 10 by Edith Corry Zerorez Los Angeles
What do you like about our products and services?

My floor stays cleaner for a longer time and I like the fact it doesn't take FOREVER to DRY

Your employees are always very nice and work hard to get spots up.

I had Keith Almanza and his partner yesterday and they were Super Guys.
I had Keith Almanza and his partner yesterday, I will request him again.
I will request him again.
Report a concern   May 21, 2014 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Great service, on time, called to confirm exactly when he would be here. Professional appearance of employees, job done quickly and with great care taken of my walls, floors, etc.
Report a concern   May 21, 2014 — Rated 10 out of 10 by E.A. Zerorez Los Angeles
What do you like about our products and services?

My carpet always looks fantastic
Report a concern   May 21, 2014 — Rated 10 out of 10 by John Parker Zerorez Los Angeles
What do you like about our products and services?

They work
Report a concern   May 21, 2014 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

It smelled great
Report a concern   May 21, 2014 — Rated 8 out of 10 by B.S. Zerorez Los Angeles
What could we do to improve?

It's my carpet problem . Your service was fine.
Report a concern   May 21, 2014 — Rated 10 out of 10 by Matthew Gray Zerorez Los Angeles
What do you like about our products and services?

What's not to like?!? Green Products, Great Service, and Friendly Staff
Report a concern   May 21, 2014 — Rated 10 out of 10 by Suzy Kuklovsky Zerorez Los Angeles
What do you like about our products and services?

Clean, NoN-Toxic!!! Very Professional Helpful Super Personality!!!!!!!
Report a concern   May 21, 2014 — Rated 0 out of 10 by J.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Let me start off on a good note your man Daniel was very nice and represented your company well.
My issues is that there was not clear understanding that my furniture was not going to be moved until after the fact. I know it is in you document and should have been read by me but nevertheless every other companies I have used always send two people to take care of this and it is done for less cost than your one guy. Unfortunately in my Family Room your guy slid my couch back and forth and caused a wrinkle in the carpet. This area has settled down some but it has caused the carpet to stretch now so not sure what the future will bring. My 100 year old Dining Room table was also slid when I specifically told him it needed to be picked up a certain way. I was there in the house if he needed my help but unfortunately I did not catch him in time on the table. I did help him move a number of things so I could get a complete carpet cleaning. Also the stairs were left very wet more so than any other area so this took a very long time to dry. My next carpet cleaning will be done by another company that will do a complete carpet cleaning at less the cost.

Privacy Policy