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based on 32817 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was very clean and Brian was wonderful.
This visit was less thorough than previous visits. In one room, from the doorway the carpet looked better when the technician was done but upon further inspection there were two places that were not satisfactorily cleaned. We put a white rag down on the bad places & stepped on it. The moisture it picked up was quite dirty, almost like it hadn't been properly sucked up.
Not sure how you can make it better.
Carpet looks great, nice tech.
Dennis was very professional. The work that was done was at a good price.
good service , great results
spotless work great!
This was the first time we used Zerorez and this was by far the best carpet cleaning job that we have seen in the last 19 years of calling different carpet cleaning companies.
The quality of your service, product and attitude is outstanding! The technician was professional, cautious and cared about the excellence of his work product. It's a pleasure to have used the services of Zerorez!
That you use only water to do the cleaning.
Please call me at Phone number removed --- I hired Zerorez for carpet cleaning services on May 12, 2014 at 3pm --- the technician that came out was: Technician: M F06T - I believe his name is Michael.
This is regarding invoice #: 32861
I'm writing because the service address was supposed to be 104 Alhambra. Either I provided the wrong address of 41 Rising Sun when I booked the appointment or the appointment setter incorrectly input the billing address as the service address.
When the technician arrived at 41 Rising Sun, he called and I directed him to the correct address of 104 Alhambra (less than 1 mile away). A couple minutes later, he arrived at the correct address.
I need my invoice to be updated so that the service address reflects the correct service address of 104 Alhambra, Irvine, CA 92620. Please work with your technician to confirm this so I can provide a correct copy of the invoice to the most recently vacated tenant of this property.
You can call me or email me with any questions to confirm this.
Phone number removed - Name removed
Email address removed
Courteous employees, helpful and did what they said they would do.
Customer service, quality of the work, prompt arrival of the technician.
Gil was great. Thank you
It's safe and non-toxic and also does not seem to leave any soap residue
Good & fast leaning. Friendly service persons.
Dennis was friendly and professional. Turns out he did our carpets the last time we called Zerorez. Did a good job just like the last time.
Thanks
The product works and the staff has been very good. I will continue to use Zerorez in the future.
no after smell,drys fast and looks good.Tech explains the process and the product used.
I used Zerorez for the first time last year and was very pleased that my carpet actually stayed clean without the old soiled spots showing up again. The new spots that needed cleaning this year, were new. Brian, my technician, was super efficient, friendly and did a fabulous job making my carpets look like new! I would certainly recommend their services.
cleaned woll and quick dry
great service and best products
Technician was efficient and thorough. I liked that your system uses only water-no soaps and no chemicals. I am very happy with the result.
Zerorez staff are anxious to please, accommodating to the customer, and...the service is absolutely impeccable! We have used them over the years (too many to name!), and continue to recommend them to friends and family
quality and efficiency
Wonderful service. Great staff. Great job!
Everyone I spoke to was helpful and friendly! The product speaks for itself-or carpets look brand new!!
The professionalism of your technicians and the cleaniness of our carpets.
The carpet looks great and is so soft now. Also, it took less than an hour to do all the areas requested.
Make sure equipment is in working order.
Carpets and area rug turned out really well!