Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35232 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 14, 2015 — Rated 10 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

I like that no harsh chemicals were used and the carpets came out really clean. Great job.
Report a concern   April 13, 2015 — Rated 10 out of 10 by Scott Cadwalader Zerorez Los Angeles
What do you like about our products and services?

It's simple. No soapy residue, plus very conscientious workers who know what they're doing.
Report a concern   April 13, 2015 — Rated 10 out of 10 by Carrie Harvey Zerorez Los Angeles
What do you like about our products and services?

Jose was on time, polite, and very thorough.

I'd request him again!
Report a concern   April 13, 2015 — Rated 10 out of 10 by Concordia Lutheran Church Zerorez Los Angeles
What do you like about our products and services?

The carpet looks amazingly clean when you are done!
Report a concern   April 13, 2015 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

the entire carpet looks new again!!!! Thanks Gill
Report a concern   April 13, 2015 — Rated 6 out of 10 by D.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

There are some spots that did not come clean. I did not see the technician doing any pre-treating on those spots. This is the second time I have used your service and I do have very light carpet but was hoping for better results in the heavy traffic areas. I was extremely pleased with the results the first time you cleaned the carpets a few years ago. It seemed like the technician spent more time doing the cleaning.
Thank you for listening.
Report a concern   April 13, 2015 — Rated 10 out of 10 by Jim McKnight Zerorez Los Angeles
What do you like about our products and services?

No Detergent, no residue.
Quality Technicians.
Report a concern   April 13, 2015 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

promotions are an incentive...very good service...service persons are prompt, polite and honest
Report a concern   April 13, 2015 — Rated 10 out of 10 by Lori Rampton Zerorez Los Angeles
What do you like about our products and services?

I've used other companies to clean carpet and tile. In my opinion, Zerorez is the only way to go. Just had Zerorez clean my floor grout for the first time. I'll be honest, I had pretty low expectations on how clean the 15-year old floor grout would be after the cleaning, but I was completely surprised. Yeah, it was difficult to get a couple of spots clean but the rest of the floor looks so much better than it did before. I've also used Zerorez for my carpets before and noticed that the carpet stays cleaner much longer than the other companies I have used. That means you get to enjoy the results longer and to me that is a huge plus!!!! Honestly, I don't know how the other companies can compete in the long run. Love Zerorez!
Report a concern   April 12, 2015 — Rated 10 out of 10 by Bill Detweiler Zerorez Los Angeles
What do you like about our products and services?

Marcel is very professional & knowledgeable.
Report a concern   April 12, 2015 — Rated 10 out of 10 by Aruna Raghavan Zerorez Los Angeles
What do you like about our products and services?

Excellent job by the technician. Very thorough in cleaning after the job is done.
Report a concern   April 12, 2015 — Rated 10 out of 10 by C.J. Zerorez Los Angeles
What do you like about our products and services?

Daniel was very professional and thorough. He also kept us updated as to the time he woudl arrive. We like not using chemicals.
Report a concern   April 12, 2015 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

The fact that water is used to clean the carpet which leaves no left over soap.
Report a concern   April 12, 2015 — Rated 9 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Very effective and efficient. Very knowledgable people.
Report a concern   April 12, 2015 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

fast and friendly service
Report a concern   April 12, 2015 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

Very thorough and clean. Our technician was very knowledgeable and polite.
Report a concern   April 11, 2015 — Rated 9 out of 10 by Bruce Radi Zerorez Los Angeles
What do you like about our products and services?

It's all about the excellent results and great service!
Report a concern   April 11, 2015 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Technicians have all been very friendly, professional & hard working. My carpets always turn out looking like new!
Report a concern   April 11, 2015 — Rated 10 out of 10 by A.W. Zerorez Los Angeles
What do you like about our products and services?

Your service technician was very pleasant, informative, professional, efficient and did an excellent job cleaning my rugs.
Report a concern   April 11, 2015 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

Love how Robert Keith goes the extra mile and leaves my home clean!!! He is such an honest, hard working employee. I recommend him and Zerorez to all my friends and family.
Report a concern   April 11, 2015 — Rated 10 out of 10 by Rosemary Morck Zerorez Los Angeles
What do you like about our products and services?

Your technician Eduardo was so conscientious.
I'll request him in the future!
Report a concern   April 11, 2015 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

I like the cleaning method, and the technician, Robert Keith, did an outstanding job.
Report a concern   April 11, 2015 — Rated 9 out of 10 by L.D.W. Zerorez Los Angeles
What do you like about our products and services?

non-toxic and no odor
Report a concern   April 11, 2015 — Rated 10 out of 10 by G.R. Zerorez Los Angeles
What do you like about our products and services?

The representative was friendly and arrived before appt. time. Carpet was very clean and dried within 24 hours. I was very impressed by the water product and the service.
Report a concern   April 11, 2015 — Rated 10 out of 10 by Barbara Beauchamp Zerorez Los Angeles
What do you like about our products and services?

The people that work for you, actually WORK FOR YOU. I like all of the work you do....I couldn't ask for anything more. I will never use anyone else but ZERO REZ. I have recommended ZERO REZ to all my family and friends. THANKS ZEROREZ
Report a concern   April 11, 2015 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

I really liked the person who came to do the work
Report a concern   April 10, 2015 — Rated 10 out of 10 by Rich Lichten Zerorez Los Angeles
What do you like about our products and services?

The carpets look new when the tech is finished and the carpets dry fast. I like that soap is not used. The tech that came out was just outstanding!!! WE only want him from now on.
Report a concern   April 10, 2015 — Rated 10 out of 10 by Diana Renslow Zerorez Los Angeles
What do you like about our products and services?

Very through and smells clean
Report a concern   April 10, 2015 — Rated 10 out of 10 by T.L. Zerorez Los Angeles
What do you like about our products and services?

Very polite, professional service. Was on time and accomodated as best he could to our requests.
Report a concern   April 10, 2015 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Well done cleaning, professional and friendly technician.

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