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based on 32817 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt and thorough service.
Scheduling was difficult.
On time; very professional; carpet always looks like new when they are done.
Wonderful, friendly service provider and thorough carpet cleaning!
No chemical smell or residue. Professional and courteous service.
Prompt, courteous, informative, and really cleans the carpet. Very happy.
The dirty areas or spots never come back.
Professional and good quality.
Have a tool that cleans edges of carpet too. Also noticed shrinkage of carpet after drying.
No soap fast clean.
The process in which you clean the carpet.
They work and last!
Our guy was friendly and did a great job and was also very easy to work with.
Your people are punctual and communicative, wonderful follow up and they usually take great care with our carpet and do their best.
Justin was very professional and did a great job.
The rug looks amazing! there are no more pet stains and it looks brand new. Livingston was professional, friendly and answered all of my questions.
Professional, fast, friendly, organized and the carpets look great!
Attention to detail.
Robert was great. He explained the product and service. I am very satisfied with the results.
Our technician did a very thorough job and took his time to get our spots/stain taken care of.
Absolutely outstanding experience! Dennis K. called ahead to let me know exactly what time to expect him. He was professional and extremely courteous. My carpets were filthy due to pet stains, but now they look super clean! I will continue to use your services and have already recommended Zerorez to a few friends. I couldn't be more pleased!
No chemicals and yet the carpets came out nice. My carpet was really soiled and now it looks great.
Justin did an excellent job and was an excellent representative of your company.
prompt and effecient
clean and fast and very profesional exelent job by tech.
Excellent service highly recommend
You do the job right
Dennis did a great job cleaning the travertine floor in my kitchen! It looks like it did the day I moved in! He was very professional and explained the procedure and pricing to me. I will be calling him again to polish my wood floors and kitchen granite.
I like the good and proper care you provide for oriental carpets/
The gentleman that came out was very professional and polite, however, his fees were different than what the operater on the phone had given me. She never told me there would be a travel fee of $15.00 and, never explained the $25.00 to remove urine stains didn't include a deodorizer. I feel that is very bad business. I would assume the two go "hand-in-hand".